Brand: ABB
Category: Smart Home
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for M2240.-W
Uploaded: Nov. 21, 2025, 6:18 p.m.
Manual Publish Date: 2020-06-10
Warranty Information
ABB accepts no liability for any failure to observe the instructions in this manual.
Operation Summary
This manual details the operation of the ABB-Welcome M2240.-W Video indoor station. Key operations include:
- Communication: Initiate and end calls with outdoor stations.
- Unlock Door: Open the door remotely. Auto-unlock available.
- Mute/Reject Call: Mute ringtones or reject incoming calls.
- Surveillance: View live feeds from outdoor stations and cameras.
- Settings: Access device settings for ringtone, volume, brightness, color, contrast, and language.
- APP Control: Use the ABB Welcome app for remote monitoring, intercom, and control of connected devices.
- Intercom: Initiate calls to other indoor stations.
- Switch Actuators: Control connected devices like locks or lights.
- SOS/Guard Unit: Send alerts or contact a guard unit.
- History: Review call logs, surveillance events, and snapshots.
Troubleshooting and error codes
| Issue | Possible Cause | Solution |
|---|---|---|
| No power | Power supply issue | Check power supply connections and voltage. |
| No video/audio | Wiring issue or device malfunction | Check wiring, reset the device, or contact support. |
| WiFi connection issues | Poor WiFi signal or incorrect network settings | Ensure router is within range, check WiFi password, and verify 2.4GHz band is used. |
| APP not connecting | Incorrect login credentials or network issue | Verify username/password, check internet connection, and ensure device is online. |