Brand: Acer
Category: Handheld Device
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for A500
Uploaded: April 20, 2026, 8:03 p.m.
Manual Publish Date: 2011-03-01
Warranty Information
The provided manual does not explicitly state a warranty period, but includes a warranty card with the product.
Getting to know your tablet
- Features and functions: Connect to the Internet via Wi-Fi or 3G, access email, stay in touch with friends via Contacts and social networking, and enjoy rich audio with Dolby Mobile.
- Product registration: Register your product for faster service, community membership, and Acer news. Visit mobile.acer.com or use the Acer Registration icon on the tablet.
Setting up
- Unpacking your tablet: Carefully unpack the box and check for Acer ICONIA TAB, Quick Guide, USB cable, AC adapter, and Warranty card. Contact your dealer if any items are missing or damaged.
- Getting to know your tablet: Familiarize yourself with the front view (Touchscreen, Front-facing camera, Light sensor), back view (LED flash, 5 MP camera, Speakers), and side views (Power button, 3.5 mm headphone jack, Micro HDMI connector, DC-in jack, Micro USB connector, USB connector, Reset button).
- Top and bottom views: Locate the Volume control key, Screen rotation lock switch, Card slot cover, and Docking port.
Using your tablet
- Using the SIM card slot (Wi-Fi+3G models): Install a SIM card with a data subscription before turning on the tablet for Internet access.
- Charging your tablet: For first-time use, charge for four hours. Connect the DC-in jack and plug in the AC adapter. The tablet may become warm during charging.
- Turning on for the first time: Press and hold the power button for two seconds. Follow on-screen instructions for language selection and setup.
- Sign in to or create a Google account: Essential for synchronizing contacts, email, and calendar. Can be skipped if no internet access or if not desired.
- Locking your tablet: Briefly press the power button to lock access and save power. The tablet locks automatically after a period of inactivity.
Troubleshooting and error codes
| Aspect | Question | Answer |
| Audio | Why is there no sound coming from the device? | If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. |
| Why can't I view my picture files? | You may be trying to view an image that is not supported. Refer to "Multimedia" on page 63 for more information. | |
| Why can't I view my video files? | You may be trying to view a video that is not supported. Refer to "Multimedia" on page 63 for more information. | |
| Multimedia files | Why can't I play my music files? | You may be trying to play a file that is not supported. Refer to "Multimedia" on page 63 for more information. |
| System information and performance | How do I check the OS version of my device? | Tap Apps > Settings > About tablet to check the OS version (Kernel/build number) and other hardware and software information. |
| Power | I couldn't turn on the device. | The battery power may be depleted. Recharge the device. Refer to "Charging your tablet" on page 11 for more information. |
| Storage | How do I check memory status? | To check storage status, go to Settings > Storage. |
| Unlock pattern | I forgot my unlock pattern. | After a certain number of wrong entries, you will be presented with an option to reset your pattern. Tap Forgot pattern? and enter your google account username and password. Note: You must have an active Google account on the tablet. Alternatively, you can clean boot the tablet and erase all data. See "Clean boot" on page 60. |
| Heat | The tablet heats up when charging or operating for a long period. | It is normal for the device to heat up when charging. When charging is complete, it will return to its normal temperature. It is also normal for the tablet to heat up during long periods of use, such as watching a video or playing a game. All Acer tablets are factory tested before release. |