Brand: Acer
Category: Handheld Device
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Acer
Category: Handheld Device
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 8:06 p.m.
Manual Publish Date: 2017-05-01
Consult the End User License Agreement for warranty details and limitations.
| Aspect | Question | Answer |
| Audio | Why is there no sound coming from the device? | If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. |
| Memory | Why do I have less storage than the specifications say? | A small amount of memory is reserved for system security. |
| Why can't I view my picture files? | You may be trying to view an image that is not supported. Try a different app. | |
| Why can't I view my video files? | You may be trying to view a video that is not supported. Try a different app. | |
| Why can't I play my music files? | You may be trying to play a file that is not supported. Try a different app. | |
| System information and performance | How do I check the OS version of my device? | Open Settings > About tablet to check the OS version (Kernel/build number) and other hardware and software information. |
| Where can I find my serial number ID? | Open Settings > About tablet > Device Information. | |
| Power | I couldn't turn on the device. | The battery power may be depleted. Recharge the device. See Charging your tablet on page 8 for more information. |
| Storage | What do I do when my device's internal storage is full or almost full? | You may need to delete installed apps or move media files to the microSD card. |
| Unlock pattern, PIN, or password | I forgot my unlock pattern, PIN, or password. | You must reset and restore your tablet. If this option is not available, please contact your local Acer service center. |
| Heat | The tablet heats up when charging or operating for a long period. | It is normal for the device to heat up when charging. When charging is complete, it will return to its normal temperature. It is also normal for the tablet to heat up during long periods of use, such as watching a video or playing a game. All Acer tablets are factory-tested before release. |