Brand: acer
Category: Mobile Phone
Document Type: Manual
Language: EN
Brand: acer
Category: Mobile Phone
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 7:54 p.m.
Manual Publish Date: 2015-09-01
This manual does not contain specific warranty information.
| Aspect | Question | Suggestions |
|---|---|---|
| Google Play Store | Why can't I connect to the Play Store? | 1. Check Wi-Fi or data connection. Log in to Wi-Fi hotspots if required. 2. Adjust date/time settings (Settings > Date & time > Automatic date & time set to off). 3. Manually set time and date, then try reconnecting. |
| System information and performance | How do I check the OS version of my device? | Tap Settings > About phone to check the OS version (Build number) and other hardware and software information. |
| Power | I can't turn on the device. | The battery power may be depleted. Recharge the device. See Charging the battery on page 6. |
| RAM / ROM | How do I check the RAM and ROM memory status? | To check ROM status, tap Settings > Storage. To check RAM status, tap Settings > Apps > RUNNING. |
| Internal storage | My device's available internal storage is full or almost full. | Uninstall apps to increase available storage. See Uninstalling an app on page 55. |
| Unlock pattern | I forgot my unlock pattern. | After several wrong entries, an option to reset the pattern appears. Tap 'Forgot pattern?' and enter your Google account username and password. Alternatively, restore to factory settings (See Restoring to factory settings on page 56). You must have an active Google account. |
| Heat | The smartphone heats up when charging or making long duration calls. | It is normal for the smartphone to heat up during charging and long use (videos, calls). It will return to normal temperature after charging. |