Brand: AEG
Category: Home Appliances
Document Type: Installation Guide
Language: EN
Brand: AEG
Category: Home Appliances
Document Type: Installation Guide
Language: EN
Uploaded: April 20, 2026, 8:01 p.m.
AEG appliance has a 12-month guarantee covering faulty workmanship or materials, subject to correct installation and use.
| Problem | Possible cause | Remedy |
|---|---|---|
| The cooking zones are not functioning. | No cooking zone selected | Select cooking zone within 10 seconds of switching on (Decimal point lights up) |
| The cooking zones cannot be selected / Appliance does not react to the control panel input | More than 10 seconds has passed since the appliance was switched on | Switch on the appliance again. Select cooking zone within 10 seconds of switching on |
| The child safety device is activated Ⓛ | Deactivate the child safety device (See section “Child safety device”) | |
| The sensor fields are partly covered by a damp cloth or with liquid | Remove the cloth or the liquid | |
| The residual heat indicator is not displaying anything | The cooking zone was only on for a short time and is therefore not hot | If the cooking zone is supposed to be hot, call your local Service Force Centre. |
| Er03 is displayed | Several sensor fields were touched at the same time | Only touch one sensor field |
| Er21 is displayed | Safety cut-out due to overheating. | Let the appliance cool down. Remove cookware. |
| Er25 is displayed (only for 10 seconds) | Appliance is incorrectly connected | Disconnect the appliance from the electrical supply and have it connected properly |
| Er40 is displayed | The overvoltage protector has been activated (for an incorrect connection see above Er25 or for overheating of the electronic components see Er21) | Separate the appliance from the mains for a few minutes (remove the mains fuse). Let the appliance cool down. |