Brand: ALCATEL
Category: Mobile Phone
Document Type:
Language: EN
Available Languages: EN , ES
Manual for 20.07X
Uploaded: Aug. 10, 2025, midnight
Manual Publish Date: 2019-04-19
Warranty Information
This phone has a 24-month warranty against manufacturing defects.
- Power on/off: Press and hold the Power key.
- Make a call: Tap the Phone icon, enter the number, then tap the Call icon.
- Answer a call: Swipe up on the Answer icon when the phone rings.
- Send a message: Tap the Messages icon, tap Compose, enter the recipient and message, then tap Send.
- Take a photo: Tap the Camera icon, then tap the Shutter icon.
- Access Apps: Tap the Apps icon on the Home screen to view all installed applications.
- Connect to Wi-Fi: Go to Settings > Wi-Fi, select a network, and enter the password.
- Charge the phone: Connect the charger to the phone and a power outlet.
Troubleshooting and error codes
| Problem | Phone does not turn on |
|---|---|
| Possible Solution | Charge the phone. Press and hold the Power key for a longer time. |
| Problem | Cannot make or receive calls |
| Possible Solution | Check network coverage. Ensure Airplane mode is off. Restart the phone. |
| Problem | Screen is unresponsive |
| Possible Solution | Restart the phone. If the problem persists, contact customer support. |
| Problem | Cannot connect to Wi-Fi |
| Possible Solution | Ensure Wi-Fi is enabled. Check if the network is available. Restart the router. |
| Problem | Battery drains quickly |
| Possible Solution | Reduce screen brightness. Close unused apps. Disable background data for apps. |