Manual for 6039A

Manual for 6039A

Brand: ALCATEL

Category: Mobile Phone

Document Type:

Language: EN

Uploaded: Aug. 10, 2025, 12:02 a.m.

Manual Publish Date: 2015-04-20

Warranty Information

The wireless device is warranted against defects for twelve months from the date of purchase.

\n
    \n
  • Powering On/Off: Press and hold the Power key to turn the phone on or off.
  • \n
  • Home Screen Navigation: Use touch gestures like touch, touch and hold, drag, slide/swipe, flick, and pinch/spread to interact with the touchscreen.
  • \n
  • Making Calls: Use the Phone app to dial numbers or select contacts.
  • \n
  • Connecting to the Internet: Use GPRS/EDGE/3G/4G networks or Wi-Fi.
  • \n
  • Personalization: Customize your Home screen by adding, repositioning, or removing items, and changing wallpapers.
  • \n
  • Text Input: Use the onscreen keyboard for typing messages and other text.
  • \n
  • Backups: Back up your phone's settings and data to Google Servers.
  • \n
\n

Troubleshooting and error codes

Problem Solutions
My phone cannot be switched on or is frozen
  • Charge battery for at least 20 minutes.
  • Press and hold Volume down key to enter Safe Mode.
  • Reset phone using Power and Volume up keys.
My phone has not responded for several minutes
  • Restart phone by pressing and holding the Power key for more than 9s.
My phone cannot connect to a network or “No service" is displayed
  • Try connecting in another location.
  • Verify network coverage with your operator.
  • Check if your SIM card is valid.
  • Try selecting the available network(s) manually.
My phone cannot connect to the Internet
  • Check IMEI number.
  • Ensure internet access service is available for your SIM card.
  • Check phone's Internet connecting settings.
  • Ensure you are in a place with network coverage.
Invalid SIM card
  • Ensure SIM card is correctly inserted.
  • Check SIM card chip for damage.
  • Ensure SIM card service is available.
Unable to make outgoing calls
  • Dial a valid number.
  • Check country and area codes for international calls.
  • Ensure phone is connected to a network.
  • Check subscription status with your operator.
Unable to receive incoming calls
  • Ensure phone is switched on and connected to a network.
  • Check subscription status with your operator.
  • Ensure call forwarding is not enabled.
  • Ensure calls are not barred.
Privacy Policy