Brand: ALCATEL
Category: Mobile Phone
Document Type:
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:02 a.m.
The device is warranted against defects for 12 months from the date of purchase.
| Issue | Recommendation |
|---|---|
| My tablet doesn't turn on or is blocked | Charge the tablet for at least 20 minutes. If an infinite loop occurs, press and hold the Volume Down button to enter Safe Mode. |
| My tablet turns off by itself | Check if the screen is locked and if the Power button responds. Check the battery level. |
| My tablet doesn't charge correctly | Ensure the battery is not completely discharged. Charge in normal temperatures (0°C to +40°C). Check voltage compatibility when abroad. |
| Cannot download new files | Ensure there is sufficient memory on the tablet. |
| Other people cannot detect the tablet via Bluetooth | Ensure Bluetooth is activated and the tablet is visible to other users. Ensure the target device is within detection range. |