Brand: ALCATEL
Category: Mobile Phone
Document Type:
Language: EN
Brand: ALCATEL
Category: Mobile Phone
Document Type:
Language: EN
Uploaded: Aug. 10, 2025, 12:03 a.m.
Manual Publish Date: 2011-01-01
The phone is warranted against defects for 12 months from the purchase date.
| Problem | Solution |
|---|---|
| My phone is frozen or cannot switch on | Check battery contacts, reinstall battery, turn on. Check battery power, charge for at least 20 minutes. Use User Data Format to reset. |
| My phone has not responded for several minutes | Restart phone by pressing and holding the key. Remove and re-insert battery, then restart. |
| My phone turns off by itself | Check if phone is locked when not in use. Ensure you don't accidentally turn off when locking. Check battery charge level. |
| My phone cannot charge properly | Use an Alcatel battery and charger. Ensure battery is inserted properly and contacts are clean. Charge may take 20 minutes if battery is flat. Check charging conditions (0°C to +40°C). Check voltage input when abroad. |
| My phone cannot connect to a network or “No service” is displayed | Try another location, verify network coverage, check SIM validity, try manual network selection, or try later if network is overloaded. |