Manual for 991D

Manual for 991D

Brand: ALCATEL

Category: Mobile Phone

Document Type:

Language: EN

Available Languages: EN , ES

Uploaded: Aug. 10, 2025, 12:01 a.m.

Manual Publish Date: 2012-04-23

Warranty Information

Your phone is warranted against defects for 12 months; batteries and accessories for 6 months.

Home screen

  • Access applications, shortcuts, and widgets.
  • Slide horizontally to view all screens.
  • Touch icons to open applications or folders.
  • Press Home key to return to Home screen.

Touchscreen gestures

  • Touch: Tap to select or open.
  • Touch and Hold: Tap and hold to reveal options.
  • Drag: Tap, hold, and move to reposition items.
  • Slide/Swipe: Move finger across screen to scroll.
  • Pinch/Spread: Use two fingers to zoom in or out.
  • Rotate: Turn phone to change screen orientation.

Status bar

  • View phone status and notifications on the left.
  • Phone status icons on the right.

Notification panel

  • Drag down status bar to access notifications.
  • Touch icons to activate functions like GPS and Bluetooth.
  • Clear notifications as needed.

Search bar

  • Locate information within apps, the phone, or the web.

Personalize home screen

  • Add: Touch and hold an empty area to add shortcuts, widgets, or folders.
  • Reposition: Touch and hold an item to move it.
  • Remove: Touch and hold an item and drag it to the trash can.
  • Wallpaper: Touch and hold an empty area to change wallpaper.

Text Input

  • Onscreen keyboard appears automatically.
  • Adjust orientation by turning the phone.
  • Use keyboard for typing text and numbers.

Phone call

  • Place calls from the Phone app or Home screen.
  • Answer incoming calls by dragging down.
  • Hang up calls by touching End.

Messaging

  • Create, edit, and send SMS and MMS messages.
  • Compose new messages from the Messaging app.

Email

  • Set up Gmail and other POP3/IMAP accounts.
  • Email wizard guides through setup.

Connecting to the Internet

  • Use GPRS/EDGE/3G or Wi-Fi.
  • Configure network settings in Settings.

Browser

  • Surf the web by entering URLs.
  • Slide page to scroll.

Connecting to computer via USB

  • Transfer files between phone and computer.
  • Turn on USB storage to enable file transfer.

Sharing phone's mobile data

  • USB tethering or portable Wi-Fi hotspot.
  • Configure in Settings > Wireless & networks.

Locate my location using GPS

  • Activate GPS in Settings > Location.
  • Use Maps to find your location.

Data backup

  • Back up phone settings and app data to Google Servers.
  • Restore data via Google Account.

Factory data reset

  • Erase all personal data and reset phone to factory settings.
  • Access via Settings > Privacy.

Applications

  • Access built-in Google apps and third-party applications.

Making the most of your phone

  • Android Manager: Back up contacts, messages, photos, videos, and music. Manage applications and files. Sync with PC.
  • ONE TOUCH Upgrade: Update phone software via PC.

Safety and use

  • Traffic Safety: Avoid phone use while driving.
  • Conditions of Use: Switch off phone in aircraft, healthcare facilities, near flammable liquids. Keep phone at least 15 cm from medical devices.
  • Battery: Dispose of properly, avoid damage.
  • Chargers: Use recommended chargers.
  • Radio Waves: Device meets exposure guidelines.
  • Privacy: Respect privacy laws for photos and recordings.
  • Troubleshooting: Common issues and solutions provided.

Troubleshooting and error codes

Problem Solution
Phone is frozen or cannot switch on Check battery contacts, remove/reinstall battery, charge for 20 mins, or use User Data Format.
Phone has not responded for several minutes Restart phone using Power key, or remove/reinsert battery.
Phone turns off by itself Check keypad lock and battery charge level.
Phone cannot charge properly Use original battery/charger, ensure proper insertion, clean contacts, check voltage compatibility.
Cannot connect to network or "No service" Try another location, check coverage, SIM validity, or network overload.
Cannot connect to the Internet Check IMEI, SIM service, phone settings, network coverage, or try later.
Invalid SIM card Ensure correct insertion, check chip for damage, verify SIM service.
Unable to make outgoing calls Check number, country codes, network connection, subscription status, call barring, and flight mode.
Unable to receive incoming calls Check phone status, network connection, subscription, call forwarding, barring, and flight mode.
Caller's name/number not displayed Check service subscription with operator or caller's privacy settings.
Cannot find contacts Check SIM card, proper insertion, and import contacts.
Sound quality of calls is poor Adjust volume, check network strength, and clean phone components.
Unable to use features described in manual Check service subscription with operator and required accessories.
Number from contacts cannot be dialed Verify number recording and country prefix.
Unable to add contact Check SIM card space or save to phone contacts.
Callers cannot leave voicemail Check voicemail service availability with operator.
Cannot access voice mail Check operator's voicemail number and network availability.
Unable to send/receive MMS Check phone memory, operator service, MMS parameters, and server center number.
SIM card PIN locked Contact network operator for PUK code.
Cannot connect phone to computer Install Android Manager, check USB driver, activate USB debugging.
Unable to download new files Check phone memory, select micro-SD card, check subscription.
Phone not detected via Bluetooth Ensure Bluetooth is on, phone is visible, and within range.
Battery life Ensure full charge, minimize background apps, deactivate unused features.
Phone becomes warm Normal during heavy use; heating subsides when usage reduces.
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