Brand: Aruba
Category: Networking
Document Type: Manual
Language: EN
Brand: Aruba
Category: Networking
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:46 p.m.
Manual Publish Date: 2019-01-01
None
| Problem | Possible Cause | Solution |
|---|---|---|
| Switch does not receive a response to RADIUS authentication requests. | RADIUS server is not properly configured or not responding. | Verify RADIUS server configuration and connectivity. |
| Network runs slow; processes fail; users cannot access servers or other devices. | High CPU utilization, excessive broadcast traffic, or resource exhaustion. | Check CPU usage, configure storm control, and monitor system resources. |
| IP multicast (IGMP) traffic does not reach IGMP hosts or a multicast router. | IGMP snooping is not correctly configured or the path is blocked. | Verify IGMP snooping configuration and check for any blocking in the network path. |
| Broadcast storms appearing in the network. | A link in a VLAN is blocked by STP without redundant links, or a malfunctioning device. | Investigate STP status, check for redundant links, and identify the source of the broadcast storm. |
| Cannot access the WebAgent. | Browser issues, network connectivity problems, or switch configuration. | Clear browser cache, verify network connectivity, and check switch management access settings. |