Brand: ASUS
Category: Notebook
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 7:51 p.m.
Manual Publish Date: 2020-01-01
ASUS provides a 24-month warranty for this Notebook PC.
| Issue | Solution |
|---|---|
| Black/colored dot on screen | Usually normal; consult ASUS service center if it affects performance. |
| Uneven display color/brightness | Adjust via function keys or OS display settings. |
| Maximize battery life | Adjust brightness, use Airplane mode, disconnect unused USBs, close unused apps. |
| Battery charge indicator not lighting up | Check adapter connection; if persists, contact ASUS service center. |
| Touchpad not working | Press Fn + F10 to enable. |
| No sound from speakers | Increase volume, check mute status, disconnect headphones. |
| Power adapter lost/battery not working | Contact local ASUS service center. |
| Cursor moving erratically | Ensure nothing touches touchpad; disable touchpad with Fn+Touchpad key. |
| Keyboard displays numbers instead of letters | Press Num Lk key or Fn + Num Lk to toggle. |
| PC enters sleep mode when lid is closed despite being disabled | System may go to sleep under high load to prevent overheating. |
| Power indicator on, but no screen display | Force shutdown, check adapter/battery, then power on. Contact ASUS service if problem persists. |
| "Remove disks or other media. Press any key to restart." message | Remove USB devices/optical discs and restart. Contact ASUS service if problem persists. |
| Slow boot/system lag | Uninstall recently installed applications and restart. |
| PC does not boot up | Remove all connected devices and restart. Contact ASUS service if problem persists. |
| PC won't wake from sleep | Press power button. If battery depleted, connect adapter and power outlet, then press power button. |