Brand: AT&T
Category: Mobile Phone
Document Type:
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:03 a.m.
The manufacturer guarantees the product against material, design, and manufacturing defects for 24 months for the phone.
This section introduces your phone, guides you through setup, and covers basic operations.
Learn about your phone's parts: front/rear cameras, headset port, receiver, microphone, speaker, volume keys, power/lock key, touch screen, and USB Type-C port.
Covers charging the battery using an AC adapter or USB connection. Includes important cautions about storage, bulges, replacement, and cleaning.
Instructions for inserting a Nano SIM and microSD card. Includes steps for setting up and formatting the SD card.
Guides on powering the device on and off using the Power/Lock key or quick settings.
Explains basic touch gestures: tap, touch and hold, swipe, and drag. Also covers rotating the screen and pinch-to-zoom.
Walks you through the initial setup wizard, including language selection, Wi-Fi connection, screen lock, and Google Account sign-in.
| Condition | Possible Cause | Solution |
|---|---|---|
| Phone does not turn on | Battery is not charged. | Connect the phone to the AC adapter to charge the battery. |
| Phone turns off unexpectedly | Battery is low. | Charge the battery. If the battery is critically low, it may need a few minutes to build a charge before turning back on. |
| Screen is unresponsive | The screen is dirty or wet. | Clean the screen with a soft, dry cloth. |
| Cannot make or receive calls | No network connection. | Check if Airplane mode is off. Ensure you are in an area with network coverage. |
| SD card not recognized | SD card is not inserted correctly. | Remove and reinsert the SD card, ensuring it is properly seated. |