Brand: Avaya
Category: Telecommunications
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for J169/J179
Uploaded: April 20, 2026, 7:51 p.m.
Manual Publish Date: 2018-05-01
Warranty Information
Avaya provides a limited warranty on its hardware and software. Consult your sales agreement for specific terms.
The Avaya J169/J179 IP Phone is designed for business communications. It supports eight call appearances with four lines of call display and can be expanded with up to three button modules, each supporting 24 call appearances. The phone features a graphical LCD, four softkeys, and dual network ports. Key operations include logging in/out, making and answering calls, managing contacts, and utilizing advanced features like call forwarding and conferencing. Customization options include screen width, ring patterns, and display language. Troubleshooting guidance for issues like failover is also provided.
Troubleshooting and error codes
| Issue | Resolution |
|---|---|
| Limited access during failover | Phone enters "failover" mode to maintain operation. Functionality may be limited during transition. Do not log off during failover. Active calls remain active. New calls may not be initiated. Some softkeys may be unavailable. Call connection may take longer. Conference calls, transfers, and held calls may be dropped. Emergency calls may or may not work. Message Waiting Indicator may clear, but voicemail may still be available. Browser links may not work until transition is complete. Transitions back to normal server restore all functionality. |