Brand: Balay
Category: Washing machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Balay
Category: Washing machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 7:46 p.m.
Manual Publish Date: 2010-12-01
Warranty information is not explicitly detailed in this section but is mentioned in the context of after-sales service.
General Safety Information: This washing machine is intended for domestic use only. Always follow safety regulations, unplug the machine before cleaning, and keep detergents out of reach of children. Be cautious of hot doors and detergent solution. Ensure proper installation and do not install in frost-prone areas.
Environmental Protection/Economy Tips: Separate packaging waste. Always fill the appliance to maximum capacity. Wash normally soiled laundry without a prewash. Use lower temperature programs for energy saving. Measure detergent accurately based on water hardness.
Your New Washing Machine: Features low energy consumption. Ensure water inlet and outlet hoses are correctly attached and the tap is open.
Before Washing for the First Time: Run a cycle without laundry to remove testing water. Ensure transport locks are removed.
Preparing and Sorting Laundry: Check care labels. Wash whites separately from colors. Sort by type, color, soiling, and temperature. Turn pockets out, close zippers, and pretreat stains. Wash delicate items or small items in a laundry bag. Turn trousers, knitwear, and jersey fabrics inside out.
Loading the Laundry: Ensure no foreign objects are in the drum. Rinse items pretreated with solvents. Load laundry loosely, mixing large and small items. Do not exceed maximum load capacity. Close the door securely.
Detergents and Care Products: Use the correct compartment for detergent (prewash, main wash) and liquid additives (fabric softener). Use liquid detergent insert as needed. Select correct dosage based on laundry amount, soiling, detergent instructions, and water hardness.
Programmes: Select the appropriate programme for fabric type and desired wash intensity (e.g., Cottons, Easy-care, Delicates, Wool). Special programmes include Rinse + Spin, Spin, and Empty.
Washing Options: Options include Rinse Stop (flot) to keep laundry in the last rinse water, and reduced spin speed (centrif.) for fewer creases.
Washing: Select programme, load laundry, add detergent, and press Start/Pause. The machine automatically ends the programme. Turn off the tap and leave the door open to dry.
End of Programme: Set selector to Off, remove laundry, leave door open, turn off tap.
Programme Change: If an incorrect programme is selected, press Start/Pause to restart.
Adding Laundry: Press and hold Start/Pause until 'lavado' flashes to check if adding laundry is possible.
Programme Termination: For high temperatures, select Rinse + Spin for cooling. For low temperatures, select Rinse + Spin or Empty. Press Start/Pause.
Reset Function: Press and hold Start/Pause until all three programme lights illuminate to return to original settings.
Cleaning and Care: Disconnect from mains before cleaning. Clean housing and control panel with a damp cloth. Clean the washing drum and detergent drawer regularly. Descale if necessary following manufacturer instructions.
Detergent Solution Pump: Clean the pump if there are blockages. Drain water first.
Filter in the Water Inlet: Clean the filter if water flow is insufficient. This involves disconnecting the water supply and cleaning the filter.
What to do if...: Troubleshoot common issues like door not closing, water not flowing in or draining, intense vibrations, foam, and unsatisfactory washing results. Refer to indicator lights and fault codes for guidance.
After-sales Service: Contact after-sales service for repairs. Provide product (E-nr.) and production (FD) numbers.
Installation Instructions: Follow safety precautions for lifting and installation. Ensure the machine is stable and level. Connect water inlet and outlet hoses correctly. Ensure proper electrical connection to an earthed socket.
| Fault | Possible cause | Remedial action |
|---|---|---|
| Programme does not start. | Start/Pause button not pressed? | Press the inicio/pausa (Start/Pause) button. |
| Power failure? | Start programme immediately: Press the inicio/pausa (Start/Pause) button. | |
| The door is not properly closed. | Close the door. | |
| Plug not inserted properly into socket. | Insert plug correctly. | |
| Washing machine not reacting. | Programme fault? | You can use the Reset function to return to the original settings. To do this, press and hold the ◇ inicio/pausa (Start/Pause) button until all three programme progress lights light up. |
| The water is not drained. | Outlet hose is twisted. | Fit the outlet hose correctly. |
| Detergent solution pump is blocked. | Clean the detergent solution pump → page 16. | |
| Detergent residues in the detergent drawer. | Damp or lumpy detergent. | Clean and dry the detergent drawer → page 15. Use the measuring aid for liquid detergent. |
| Water is not flowing in. | The mains plug is not correctly plugged in. | Plug in the mains plug correctly. |
| The door is not properly closed. | Close the door. | |
| The tap is not turned on. | Turn on the tap. | |
| Filter in the water inlet hose is blocked | Clean the filter in the water inlet hose → page 17. | |
| The water inlet hose is pinched or kinked. | Check the water inlet hose. | |
| Intense vibrations during spinning. | The washing machine is not correctly levelled. | Level the washing machine → page 23. |
| The transport locks have not been removed. | Remove the transport locks → page 23. | |
| Constant inflow of water. The water is pumped out again directly through the outlet hose. | Outlet hose fitted too low. | Fit the outlet hose correctly → page 25. |
| No water can be seen in the drum. | Not a fault. | During certain programmes the water level is below the visible range. |
| Water emerges from beneath the washing machine. | Inlet hose screw connection is leaking. | Tighten the screw connection. |
| Outlet hose is leaking. | Have the outlet hose replaced by the after-sales service. | |
| Water pump cover not properly closed. | Clean the detergent solution pump → page 16. | |
| Foam escapes from detergent drawer. | Too much detergent has been used. | Only use fabric-compatible detergent which is suitable for use in washing machines. Make sure that you use the correct dosage. |
| Several attempts to start spinning. | Not a fault. The unbalanced load detection system attempts to redistribute an unbalanced load by repeatedly starting to spin. | Always wash large and small items together. |
| Washing is not spun properly. | Large items are not distributed evenly in the drum. Spin speed is automatically reduced for safety reasons. | Always wash large and small items together. |
| Washing results not satisfactory. | Soiling heavier than assumed. | Select a suitable programme, e.g. a programme with prewash. Pretreat stains if necessary. |
| Too little or incorrect detergent used. | Use the correct dosage of a suitable detergent, in accordance with the manufacturer's instructions. | |
| Maximum load exceeded. | Select the correct load for the programme. | |
| Detergent residues on the washing. | Some phosphate-free detergents contain water-insoluble residues which appear on washing as light specks. | Rinse washing again or change to liquid detergent. Brush washing after drying. |
| Grey residues on the washing. | Soiling caused by ointments, grease or oil | Wash the laundry using the maximum detergent dosage and the maximum permissible temperature – see the care label. |
| Amount of detergent too low. | Press the inicio/pausa (Start/Pause) button again to restart the programme. | |
| Programme terminated unexpectedly. | The fabric softener compartment insert is not correctly attached or is blocked. | Clean the fabric softener compartment insert and fit it correctly in the compartment ⊕ → page 15. |
| No response from the indicator lights. | Power failure. | Programme will continue when power is restored. If washing is removed during a power failure, first drain off the water, → page 16. Check whether: - the plug is plugged into the socket correctly -the circuit breaker (fuse) has tripped. Call the after-sales service. |
| The door cannot be opened. | (Rinse stop) selected. | Select the programme ◎ (Empty) and press inicio/pausa (Start/Pause). |
| The programme is running or the door is locked for safety reasons. | Wait until the End indicator light flashes. | |
| Power failure. | Unlock the loading door mechanically. | |
| Emergency release | - Set the programme selector to stop (Off). | Select any programme. The washing machine checks whether opening the loading door is possible. Otherwise, see Programme termination → page 14. |