Brand: Balay
Category: Washing machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for tw-5512
Uploaded: April 20, 2026, 7:55 p.m.
Warranty Information
The warranty period is 24 months.
Washing Instructions:
1. Prepare laundry: Empty pockets, close zips, wash delicates in a net. Sort by color and dirt level.
2. Load laundry: Do not overload. Unfold items and place loosely.
3. Add detergent: Use the correct amount based on water hardness, load size, and soiling degree.
4. Select programme: Choose from various wash programmes based on fabric type and soiling.
5. Add options: Select additional options like intensive wash or prewash if needed.
6. Start wash: Press the start/pause button.
Drying Instructions:
1. Ensure laundry is suitable for tumble drying.
2. Select a drying programme (time or automatic).
3. Ensure the water tap is open for condensation drying.
4. Start the drying cycle.
1. Prepare laundry: Empty pockets, close zips, wash delicates in a net. Sort by color and dirt level.
2. Load laundry: Do not overload. Unfold items and place loosely.
3. Add detergent: Use the correct amount based on water hardness, load size, and soiling degree.
4. Select programme: Choose from various wash programmes based on fabric type and soiling.
5. Add options: Select additional options like intensive wash or prewash if needed.
6. Start wash: Press the start/pause button.
Drying Instructions:
1. Ensure laundry is suitable for tumble drying.
2. Select a drying programme (time or automatic).
3. Ensure the water tap is open for condensation drying.
4. Start the drying cycle.
Troubleshooting and error codes
| Problems | Cause | Remedial action |
|---|---|---|
| Detergent residue on the washing. | Some phosphate-free detergents contain water-insoluble residue which may appear as light stains on the washing. | Select immediately or brush out the washing after drying. |
| Grey residue on the washing. | Soiling caused by ointment, grease or oil. | Select maximum detergent dosage and maximum permitted temperature for the next wash cycle. |
| Programme duration changed during the programme sequence | Not a fault. See also explanations in the chapter Display field, programme duration from page 11. | - |
| Programme duration reduced | Not a fault. For small amounts of laundry, a reduction in time of approx. 30 minutes can result, depending on washing/drying programme. | - |
| Programme duration extended | An overdosage of detergent has caused excessive formation of froth. An additional rinse cycle and spin cycle was run to ensure a good rinsing result. The |
Reduce the detergent dosage for the next wash cycle. Wash large and small items together in order to reduce the imbalance. |
| Drying programme does not start | Drying programme not selected. Drying time /mode not set, or set drying time is too short. Tap not turned on. Loading door not closed properly. Pump is blocked. | Select the desired drying programme. Set the reasonable drying time/mode. Turn on the tap. Check whether laundry is trapped in door. Close the loading door (a click should be heard). Clean the pump, see page 45. If the fault recurs, call Customer Service, see page 53. |