Brand: beko
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: beko
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 7:59 p.m.
The service life of your product is 10 years, with original spare parts available.
This user manual provides comprehensive instructions for the beko Cooler/Freezer, model RFNE 312E35 W. It covers installation, safety warnings, operation, maintenance, and troubleshooting.
Key Operations:
Always refer to the manual for safe and efficient use.
| Issue | Possible Cause | Solution |
|---|---|---|
| Refrigerator/Freezer Does Not Operate | Power cord is not properly plugged in. | Plug the appliance into the wall socket. |
| Fuse or circuit breaker has blown. | Check the fuse. | |
| Condensation on the side walls (Multi-zone, Cooling Control, Flexi Zone). | Very cold environment. Frequent door opening and closing. Very humid environment. Storing liquidy food in open containers. Door left ajar. Thermostat set to a colder setting. | Reduce door opening frequency. Cover open food containers. Ensure door is closed. Adjust thermostat to a warmer setting. |
| Compressor Does Not Run | The compressor's thermal resistance is pushed out due to a sudden power failure or restart. | The refrigerator/freezer will start approximately 6 minutes later. If it does not start within this time, call service. |
| Defrosting cycle is in progress. | This is normal for automatic defrosting refrigerators/freezers. The defrost cycle occurs at intervals. | |
| Appliance is not plugged into the socket. | Ensure the plug is properly inserted into the socket. | |
| Temperature settings are incorrect. | Check and adjust temperature settings. | |
| Possible power failure. | Check for power outages. | |
| Refrigerator/Freezer Runs Continuously or for a Long Time | Newer product might be wider than previous ones. Large refrigerators run longer. Room temperature is too high. Unit was recently switched on or loaded with food. Warm food was recently stored. Doors were opened recently or left ajar. Freezer/refrigerator door was left ajar. Temperature is set too low. Door seal is dirty, worn, damaged, or not properly fitted. Freezer temperature is very low while refrigerator temperature is suitable. Refrigerator temperature is very low while freezer temperature is suitable. | This is normal. Adjust settings as needed. Close doors more frequently. Check and clean/replace door seals. Adjust temperature settings. |
| Food in Freezer Drawer Compartments Freezes | Refrigerator/freezer temperature is set too low. | Adjust the refrigerator/freezer temperature to a warmer setting. |
| Refrigerator/Freezer Temperature is Too High | Refrigerator/freezer temperature is set too high. Doors were opened recently or left ajar. Door was left ajar. Large amount of warm food was recently stored. Power cord was recently plugged in. Unit is not fully cooled yet. | Adjust temperature settings. Close doors more frequently. Ensure doors are fully closed. Wait for the unit to reach the desired temperature. |
| Operating Sound Intensifies While Refrigerator/Freezer is Running | Operating efficiency may change with ambient temperature. | This is normal and not a defect. |
| Vibration or Operating Noise | Floor is not level or is weak. Objects on top of the unit. | Ensure the floor is level and can support the weight. Remove objects from the top. |
| Sounds like liquid leaking or spraying from the refrigerator. | Liquid and gas leaks occur according to the operating principles of the refrigerator/freezer. | This is normal and not a defect. |
| Sound like wind blowing. | The fan is used for cooling. | This is normal and not a defect. |
| Condensation on the inner walls of the refrigerator/freezer. | Hot and humid weather increases freezing and condensation. Doors were left ajar. | This is normal and not a defect. Ensure doors are fully closed. |
| Moisture appears on the outer surfaces or between the refrigerator/freezer doors. | The air may be humid. | This is normal in humid weather. Condensation will disappear when humidity decreases. |
| Bad odor inside the refrigerator/freezer. | Interior needs cleaning. Some containers or packaging materials may be causing the odor. | Clean the interior with a sponge and lukewarm water or carbonated water. Use different storage containers or packaging. |
| Door Does Not Close. | Food packages may be blocking the door. Unit is not completely level. Floor is not level or strong. | Remove obstructing packages. Adjust leveling screws. Ensure floor is level and strong. |
| Compartments are stuck. | Food items may be touching the compartment ceiling. | Rearrange food in the drawer. |