Brand: BOSCH
Category: Security Systems
Document Type: Installation Guide
Language: EN
Brand: BOSCH
Category: Security Systems
Document Type: Installation Guide
Language: EN
Uploaded: April 20, 2026, 7:47 p.m.
Manual Publish Date: 2024-02
Bosch Security Systems accepts no liability for damages caused by incorrect installation or improper use.
| Problem | Possible Cause | Solution |
|---|---|---|
| No network connection | Network cable is not connected or faulty | Check network cable connection and integrity. Ensure the network is operational. |
| Camera not powering up | No power supply or incorrect power connection | Verify PoE connection or auxiliary power supply (24V AC / 12-26V DC). Ensure correct voltage and polarity. |
| Image is distorted or unclear | Lens issue or incorrect focus | Check for obstructions on the dome bubble. Use motorized PTRZ controls for focus adjustment. |
| Video loss | Network interruption or camera malfunction | Test network connection. Check camera status via web interface. Consider redundant recording systems. |
| Unable to access web interface | Incorrect IP address or network configuration | Verify camera's IP address. Ensure the camera is on the same network as the access device. Use Project Assistant app or Configuration Manager. |
| Alarm input not triggering | Incorrect wiring or configuration | Check alarm input wiring and sensor/device compatibility. Ensure alarm logic (active low/high) is correctly configured. |
| Alarm output not activating | Incorrect wiring or configuration | Verify alarm output wiring and the connected device's power requirements. Ensure the connected device is compatible. |