Brand: BOSCH
Category: Security Systems
Document Type: Installation Guide
Language: EN
Brand: BOSCH
Category: Security Systems
Document Type: Installation Guide
Language: EN
Uploaded: April 20, 2026, 7:43 p.m.
Manual Publish Date: 2019-11
Bosch Security Systems accepts no liability for damage resulting from faults, incompleteness, or discrepancies between the manual and the product.
| Status Code | Description | Recommended action |
|---|---|---|
| 2 | Capacity of external PoE device is insufficient to support operation of the camera's window defroster. (Note: MIC IP fusion 9000i only.) | Incorrect PoE type or insufficient power output. |
| 3 | Capacity of external PoE device is insufficient to support operation of the camera's internal heater. | Incorrect PoE+ or PoE++ type or insufficient power output. |
| 4 | Capacity of the external PoE device is insufficient to support operation of the camera's window defroster. (Note: MIC IP fusion 9000i only.) | Incorrect PoE+ or PoE++ type or insufficient power output. |
| 5 | Insufficient voltage from external High PoE power source when using redundant sources. | Verify High PoE output power, network cable length, and midspan LEDs. |
| 6 | Insufficient voltage from external 24 VAC power source when using redundant sources. | Verify 24 VAC source capacity, wire gauge, and voltage at camera. |
| 7 | Ambient temperature below camera specification. | Verify ambient temperature is not below -40 °C (-40 °F). |
| 8 | Ambient temperature above camera specification. | Verify ambient temperature is not above +65 °C (+149 °F), check fan diagnostics, consider sunshield. |
| 9 | Camera subjected to high shock; mechanical damage may exist. | Inspect mechanical parts, fasteners, and contact service if damage is evident. |
| 10 | High humidity level inside housing; seal integrity may be compromised. | Inspect window, fasteners, seals, and contact service if issues are found. |
| 11 | Wiper operation halted due to obstruction. | Remove obstruction, melt ice buildup if present, or temporarily avoid wiper operation. |
| 12 | Left and Right Pan Limits set too close. | Re-configure limits to be at least 10° apart. |
| 13** | Autofocus turned off due to excessive activity. | Increase scene lighting or use manual/one-push focus. |
| 14** | Washer operation attempted without stored pre-position. | Configure washer pre-position. |
| 15 | Attempted to move to a pre-position mapped to an alternate function. | Select a different pre-position or re-configure assignment. |
| 16** | Motorized zoom used excessively in Playback Tour. | Decrease zoom activity to less than 30% during recording. |
| 17 | Motor operation halted due to obstruction. | Remove obstruction, check heater diagnostics for ice buildup, or temporarily avoid pan/tilt. |
| 18** | Loss of power from external High PoE source with redundant sources. | Verify High PoE source status and electrical connections. |
| 19** | Loss of power from external 24 VAC source with redundant sources. | Verify 24 VAC source status and electrical connections. |
| 20 | Camera powered up with pan position in forbidden zone using Hard Pan Limits. | Temporarily remove HPL, pan camera out of zone, restore HPL, and reboot camera. |
| 21 | Illuminator error: IR. | Reboot camera. |
| 23 | Internal error occurred (video screen turns blue during recovery). | Verify power source, earth ground connection, and contact service if problem persists. |