Brand: CANDY
Category: Washing Machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Activa Smart
Uploaded: April 20, 2026, 7:42 p.m.
Warranty Information
The manufacturer declines all responsibility for damage caused by not following installation rules. User is responsible for installation costs.
Quick Start: Open door, load laundry, add detergent, select programme, press Start/Pause. Wait for "STOP" light to flash before pressing Start/Pause. After washing, wait for "Door Security" light to go out, then turn selector to "OFF", open door and remove laundry.
Main Wash: Sort laundry by fabric type, soiling, and temperature. Check garment labels. Do not wash non-machine washable items. Remove metal objects, button up, fasten zips, remove curtain hooks. Use special detergent for stubborn stains. Do not overload with towelling items. The correct wash involves preparing laundry, loading, adding detergent, selecting programme, and pressing Start/Pause.
Troubleshooting and error codes
| MALFUNCTION | CAUSE | REMEDY |
|---|---|---|
| 1. Does not work on any programme | Plug not in socket. Not switched on. Power failure. Fuse blown. Door open. |
Plug it in. Switch on. Check. Check. Close door. |
| 2. Does not fill with water | See cause 1. Tap turned off. Programme selector not correctly positioned. Fill hoses are kinked |
Turn on tap. Position programme selector correctly. Straighten fill hoses |
| 3. Water does not drain away | Kink in discharge hose. Foreign bodies in filter House drain is blocked |
Straighten discharge hose. Examine filter (see pages 22-23) Clean drain |
| 4. Water on floor around the washing machine | Leaking gasket between tap and water inlet hose. House drain is blocked Soap drawer blocked with soap residues |
Replace gasket and tighten hose and tap well. Clean drain Clean soap drawer |
| 5. Does not spin | Water has not yet drained away. "No spin" selected (certain models only). |
Wait a few minutes for machine to empty. Reset button or turn "no spin" knob. |
| 6. Machine vibrates a lot during spin | Washing machine not completely level. Transit brackets not removed yet. Load not distributed evenly. |
Adjust the special adjustable feet. Remove transit brackets. Rearrange the laundry evenly. |
| 7. Door will not open | Two minutes have not elapsed since the programme finished. | Wait two minutes. |