Brand: CANON
Category: Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:27 a.m.
| Message | What to do |
| Cannot connect to the wireless router. |
- Check if the wireless router is working properly. - Move the camcorder closer to the wireless router. - Use the camcorder away from devices that may interfere with wireless signals, such as cordless phones, microwaves, and refrigerators. - If the Wi-Fi network has a hidden SSID, it may not be detected. Manually set up the connection or disable the hidden function on the wireless router. |
| Detected multiple access points. Try again. | - Multiple wireless routers (access points) are sending WPS signals. Try again later or use the PIN code option for Wi-Fi Protected Setup. |
| Wi-Fi connection terminated |
- Use the camcorder away from devices that may interfere with wireless signals. - If too many devices are accessing the wireless access point, the camcorder may not be able to connect. |
| WPS setup failed |
- Turn off the camcorder and wireless router, then turn them back on and try again. - If the problem persists, manually set up the Wi-Fi network. - Some wireless routers require you to press and hold the WPS button. Refer to the wireless router's manual for details. - Press [OK] on the camcorder screen within 2 minutes of activating WPS on the wireless router (either by pressing the button or entering the PIN code). |
| Wireless communication not working properly |
- Use the camcorder away from devices that may interfere with wireless signals. - Turn off the camcorder and wireless router, then turn them back on and perform Wi-Fi network setup again. Contact Canon service if the problem persists. |