Brand: CANON
Category: Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for VIXIA HF G21
Uploaded: Aug. 10, 2025, 12:31 a.m.
Manual Publish Date: 2017-07
Warranty Information
Canon USA provides a one-year limited warranty covering defective materials and workmanship for the Equipment.
Basic Operation
Turning the Camcorder On and Off: Use the power switch to select CAMERA or MEDIA mode to turn the camcorder on. Set to OFF to turn it off.
Setting the Camera Mode: Switch between AUTO, M (Manual), and CINEMA modes to match your shooting style.
Using the Touch Screen: Interact with onscreen buttons and menu items to control the camcorder. Tap elements to select them.
Troubleshooting and error codes
| Issue | Solution |
|---|---|
| Power does not turn on | Ensure the battery pack is properly attached and charged, or connect the compact power adapter. |
| Recording does not start | Check if a memory card is inserted and has sufficient space. Ensure the camcorder is in CAMERA mode. |
| Poor image quality | Clean the lens. Check recording settings, such as resolution and frame rate. Avoid extreme lighting conditions. |
| No sound | Check the microphone settings. Ensure the external microphone is properly connected if used. Adjust audio recording levels. |
| Error messages | Refer to the "List of Messages" in the appendix for detailed explanations and solutions. |