Brand: Canon
Category: Printer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for TR4700 series
Uploaded: April 20, 2026, 8:13 p.m.
Warranty Information
Information on warranty is provided, with specific terms and conditions detailed within the legal notices.
The manual covers various aspects of operating the Canon TR4700 series printer. It includes instructions on using the online manual, understanding symbols, and handling touch-enabled devices. Detailed sections cover network connection setup, paper loading, replacing ink cartridges, troubleshooting printing issues, cleaning procedures, and safety precautions. It also provides information on main components, operation panel usage, changing settings via computer or operation panel, printing from various sources, copying, scanning, faxing, and FAQs. Error codes and their solutions are also detailed.
Troubleshooting and error codes
| Support Code | Cause | What to Do |
|---|---|---|
| 1688 | The printer has detected that one or more of your ink cartridges is empty. | To PRINT or COPY: Disable ink detection by pressing the Stop button for 5 seconds, or replace the empty ink cartridges. To SCAN or FAX: Disable ink detection by pressing the Stop button for 5 seconds, or replace the empty ink cartridges. |
| 168A | FINE cartridge is not installed properly, or an incompatible FINE cartridge is installed. | Remove and reinstall the FINE cartridges properly, ensuring they are compatible with the printer. |
| 1890 | Shipping tape or protective material may still be attached to the FINE cartridge holder. | Remove any shipping tape or protective material from the FINE cartridge holder. |
| 2110 | Paper settings specified when printing/copying do not match the paper information for the front tray registered on the printer. | Options include: Print on set paper, Replace the paper, or Cancel. The printer will prompt you to select an option. |
| 2900 | Scanning print head alignment sheet failed. | Ensure the sheet is set correctly, the platen is clean, load A4 or Letter paper, and check print head condition. Perform alignment again. If unresolved, perform manual alignment. |
| 2901 | Print head alignment pattern has been printed and printer is waiting to scan sheet. | Load the printed alignment sheet on the platen, align the mark, and slowly close the document cover. Press the Color or Black button to scan. |
| 4103 | Cannot perform printing with current print settings. | Press the Stop button to cancel printing. Change the print settings and retry. |
| 5100 | Printer error has occurred. | Cancel printing, turn off the printer. Check that FINE cartridges are properly installed and that the FINE cartridge holder motion is not impeded. Turn the printer back on. If unresolved, contact service. |
| 5200 | Printer error has occurred. | Turn off the printer and unplug it. After a while, plug it back in and turn it on. If unresolved, contact service. |
| 5B02 | Printer error has occurred. | Contact your nearest Canon service center for repair. Note: If warnings or errors are due to low ink levels, the printer cannot print or scan. |
| 6000 | Printer error has occurred. | If paper is jammed, refer to 'What to Do When Paper Is Jammed'. Turn off and unplug the printer, then plug it back in and turn it on. If unresolved, contact service. |