Brand: CANON
Category: Printer
Document Type: Manual
Language: EN
Manual for TS3300 series
Uploaded: Sept. 12, 2025, 4:23 a.m.
Warranty Information
Warranty information is not explicitly detailed in the provided pages.
- Using Online Manual: Access guides, safety information, and trademarks.
- Symbols Used: Understand warning, caution, important, and note symbols.
- Basic Operation: Learn to print from computer or smartphone, and copy.
- Network Setup: Configure wireless or wired connections, and troubleshoot network issues.
- Handling Paper, Originals, Cartridges: Load paper and originals, replace cartridges, and perform maintenance.
- If Printing Is Faint or Uneven: Troubleshoot print quality issues with maintenance procedures.
- Overview & Safety: Understand printer components, safety precautions, and handling guidelines.
- Changing Settings: Adjust printer settings via computer or operation panel.
- Information about Paper: Learn about supported media types and handling.
- Printing: Detailed instructions on various printing methods from computer and mobile devices.
- Scanning: Instructions for scanning from computer or smartphone.
- Copying: Steps for making copies on plain or photo paper.
- Frequently Asked Questions: Solutions for common network and printing problems.
- Errors and Messages: Information on error codes and their solutions.
Troubleshooting and error codes
| Error Code | Cause | What to Do |
|---|---|---|
| 1700 | Ink absorber is almost full. | Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. |
| 1890 | Shipping tape or protective material may still be attached to FINE cartridge holder. | Store the output tray extension and the paper output tray, open the cover, and make sure that shipping tape and protective material have been removed from the FINE cartridge holder. If the shipping tape or protective material is still there, remove it and close the cover. |
| 2114 | Paper size settings at printer driver do not match the paper size registered in the printer. | Press the printer's Stop button to cancel printing. Check if the size of the paper loaded in the rear tray matches the paper size registered in the printer using the printer's Paper Select button. After checking the paper settings set at the printer driver, retry printing. |
| 2900 | Scanning print head alignment sheet failed. | Press the printer's OK button and check the following: Make sure the print head alignment sheet is set in the correct position and orientation on the platen. Make sure the platen and the print head alignment sheet are not dirty. Load A4 or Letter-sized plain paper in the rear tray. Make sure that the print head nozzle is not clogged by printing the nozzle check pattern. After checking the above, start auto print head alignment again. |
| 2901 | Print head alignment pattern has been printed and printer is waiting to scan sheet. | Scan the printed alignment pattern. Load print head alignment sheet on platen. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark. Slowly close the document cover and press printer's Black or Color button. |
| 4102 | Media type and paper size are not set correctly. | Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing. |
| 4103 | Cannot perform printing with current print settings. | Press the printer's Stop button to cancel printing. Then change the print settings and retry printing. |
| 5011 | Printer error has occurred. | Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. |
| 5012 | Printer error has occurred. | Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. |
| 5100 | Printer error has occurred. | If you are printing, press the printer's Stop button to cancel printing, then turn off the printer. Check the following: Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. Make sure the FINE cartridges are properly installed. Push up the FINE cartridge until it clicks into place. Turn the printer back on. |
| 5200 | Printer error has occurred. | Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. |
| 5B00 | Printer error has occurred. | Contact your nearest Canon service center to request a repair. |
| 6000 | Printer error has occurred. | If the paper is jammed, remove it depending on the jammed location and cause. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. |