Brand: Canon
Category: Printer
Document Type: Manual
Language: EN
Manual for TS3700
Uploaded: April 20, 2026, 8:06 p.m.
Using Online Manual
This manual provides comprehensive information for your Canon TS3700 series printer. It covers setup, operation, maintenance, troubleshooting, and specifications.
Key Sections:
- Getting Started: Information on setting up your printer, including network connections.
- Basic Operations: Instructions for printing, copying, and scanning.
- Maintenance: Guides on cleaning, replacing cartridges, and print head alignment.
- Troubleshooting: Solutions for common errors and issues, including support codes.
- Specifications: Detailed technical specifications of the printer.
Use the table of contents to navigate to specific topics. The online manual allows for easy searching and access to information.
Troubleshooting and error codes
| Error Code | Description | Solution |
|---|---|---|
| 1300 | Paper is Jammed inside Printer. | Remove paper according to the jammed location. Turn off and unplug the printer, then turn it back on. If the issue persists, contact Canon service. |
| 2114 | Paper size settings at printer driver do not match the paper size registered in the printer. | Cancel printing, match paper loaded in rear tray with printer setting using the 'Paper Select' button, and update printer driver settings. |
| 2900 | Scanning print head alignment sheet failed. | Ensure alignment sheet is correctly placed and clean. Load plain paper and check print head condition. Perform automatic or manual print head alignment. |
| 2901 | Print head alignment pattern has been printed and printer is waiting to scan sheet. | Load the printed alignment sheet on the platen, printed side down, aligning the mark. Close the cover and press the Color or Black button. |
| 4102 | Media type and paper size are not set correctly. | Cancel printing, adjust media type or paper size settings, and retry. For custom sizes on non-plain paper, set width to 127.0 mm (5.00 in.) or less. |
| 4103 | Cannot perform printing with current print settings. | Cancel printing and change the print settings before retrying. |
| 5011, 5012 | Printer error has occurred. | Turn off and unplug the printer, then turn it back on. Contact Canon service if the problem persists. |
| 5100 | Printer error has occurred. | Cancel printing if in progress, turn off the printer. Check if FINE cartridge holder motion is impeded and if FINE cartridges are installed correctly. Turn printer back on. Contact service if unresolved. |
| 5B00 | Ink absorber is full. | The ink absorber needs replacement. Contact Canon for repair. Printer cannot print when full. |
| 6000 | Printer error has occurred. | Remove jammed paper. Turn off and unplug the printer, then turn it back on. Contact Canon service if the issue persists. |