Brand: Canon
Category: Projector
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Sept. 12, 2025, 4:23 a.m.
Manual Publish Date: 2015-01-01
Refer to the Important Information and Warranty Card included with the product for warranty details.
| Problem | Cause | Remedy |
|---|---|---|
| The projector does not turn on | No power from the power cable. | Plug the power cord into the projector and outlet. Ensure outlet switch is on. |
| Attempting to turn on during cooling process. | Wait for the cooling process to complete. | |
| No picture | Video source not on or connected correctly. | Turn on video source and check signal cable. |
| Projector not correctly connected to input signal device. | Check the connection. | |
| Input signal not correctly selected. | Select correct input signal using SOURCE key. | |
| Lens cover is still closed. | Open the lens cover. | |
| Blurred image | Projection lens not correctly focused. | Adjust focus using the focus ring. |
| Projector and screen not aligned properly. | Adjust projection angle, direction, and height. | |
| Lens cover is still closed. | Open the lens cover. | |
| Video signal timing requires fine-tuning. | Adjust Phase in the IMAGE menu. | |
| Remote control does not work | Battery is out of power. | Replace the battery. |
| Obstacle between remote control and projector. | Remove the obstacle. | |
| Too far from the projector. | Stand within 8 meters (26 feet). | |
| The password is incorrect | You do not remember the password. | See "Resetting the password function" on page 32. |
| The LAN function cannot be used | LAN control settings or cable connection problematic. | Verify LAN settings and cable connection. |
| Web page not shown or not responding. | Reload the page, check IP address, and log in again. |