Brand: Canon
Category: Scanner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:14 p.m.
Manual Publish Date: 2015
Warranty information is not specified in the provided pages, but legal disclaimers regarding liability are present.
Verify all included accessories are present:
The setup is now complete.
| Problem | Solutions |
|---|---|
| Memory becomes insufficient and scanning stops. | If scanning conditions use large amounts of computer memory, scanning may stop. Adjust conditions such as [Color Mode], [Page Size], or [Dots per inch]. Turn off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are enabled. |
| Double-feeding occurs when scanning a document with multiple pages. | Press the scanner's DFR button to continue the scan, or clear the [Detect by Ultrasonic] check box on the scanner driver settings screen. |
| Passport cannot be scanned as intended | Configure settings: Set [Page Size] to a larger paper size (e.g., A4) or 300 dpi or less. Load the passport with the side with more pages facing down. |
| If scanning is too slow | Close other programs, free up memory, ensure sufficient hard disk space, use a Hi-Speed USB 2.0 compliant port and cable, and connect directly to the computer (avoid USB hubs if possible). |
| If scanned image files cannot be opened in an application | Ensure the application supports multi-page TIFF or compressed TIFF files. Select "None" as the image file compression format before scanning if needed. |