Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:42 p.m.
Manual Publish Date: null
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| Problem | Possible Causes | Action |
| Digital zoom does not work. The zoom bar indicates zoom only up to a zoom factor of 3.0. | 1) The digital zoom setting is turned off. 2) Date stamping is turned on. | 1) Turn on the digital zoom setting (page 75). 2) Turn off date stamping (page 131). Digital zoom is disabled while date stamping is turned on. |
| Movies | ||
| There is a vertical line on the monitor screen | Shooting a very brightly lit subject can cause a vertical band to appear in the monitor screen image. | This is a CCD phenomenon known as “vertical smear”, and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. |
| Images are out of focus. | The subject is outside the range of the camera. | Shoot within the allowable range. |
| There is digital noise in images. | Sensitivity is increased automatically for dark subjects, which increases the chance of digital noise. | Use a light or some other means to illuminate the subject. |
| Playback | ||
| Cannot play a movie recorded with this camera on my computer. | You are trying to play back a movie file on a Macintosh. | The Macintosh does not support movie playback using the DivX Play Bundle. Use a Windows computer for playback. |
| The color of the playback image is different from what appears on the monitor screen when shooting. | Sunlight or light from another source is shining directly into the lens when shooting. | Position the camera so sunlight does not shine directly into the lens. |
| Images are not displayed. | A memory card with non-DCF images recorded with another camera is loaded in the camera. | This camera cannot display non-DCF images. |
| Other | ||
| All buttons and switches are disabled. | Circuit problem caused by electrostatic charge, impact, etc. while the camera was connected to another device. | Remove the battery from the camera, reinsert it, and then try again. |
| The camera's monitor screen is blank. | USB communication is in progress. | After confirming that the computer is not accessing the memory card, disconnect the USB cable. |
| I can't transfer images over a USB connection. | 1) The camera is not set securely on the USB cradle. 2) The USB cable is not connected securely. 3) The USB driver is not installed. 4) The camera is turned off. | 1) Check the connection between the camera and USB cradle. 2) Check all connections. 3) Install the USB driver (page 216). 4) Press the USB cradle's [USB] button. |
| Display language setting screen appears when the camera is turned on. | 1) Camera's display language, Home city, date style, date and time, and other settings have not been configured. 2) A problem with the camera's built-in memory management area. | 1) Check the settings (pages 12, 193). 2) Perform the reset operation to initialize the camera's setup (page 139). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's built-in memory management area has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO service center. |
| Display Messages | ||
| Battery is low. | Battery power is low. | - |
| Cannot correct image! | Keystone correction of the image cannot be performed for some reason. The image will be stored as-is, without correction (page 106). | - |
| Cannot find the file. | The image you specified with the slideshow “Images” setting cannot be found. Change the "Images" setting (page 147) and try again. | - |
| Cannot register any more files. | • You are attempting to save a BEST SHOT scene when there are already 999 scenes in the \"SCENE” folder (page 102). • You are attempting to copy a FAVORITE file when the “FAVORITE” folder already contains 9999 files (page 181). | - |
| Card ERROR | There is something wrong with the memory card. Turn off the camera, remove the memory card, and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 50). IMPORTANT! • Formatting the memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device. | - |
| Check connections! | • You are attempting to connect the camera to a printer while the camera's USB settings are not compatible with the USB system of the printer (page 202). • You are attempting to connect to a computer that does not have a USB driver installed (page 216). | - |
| Files could not be saved because battery is low. | Battery power is low, so an image file could not be saved. | - |
| Folder cannot be created. | You are trying to record a file while there are already 9,999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 186). | - |
| LENS ERROR | This message appears and the camera turns off whenever lens performs some unexpected operation. If the same message appears after you turn power back on, contact your retailer or a CASIO service center. | - |
| Load paper! | The printer ran out of paper while printing. | - |
| Memory Full | Memory is full. If you want to record more, delete files you no longer need (page 186). | - |
| No Favorites file! | The FAVORITE folder does not contain any files. | - |
| Printing Error | An error occurred while printing. • The printer is turned off. • The printer generated an error, etc. | - |
| Record Error | Image compression could not be performed for some reason during image data storage. Shoot the image again. | - |
| Replenish ink! | During printing, the printer is running low on ink or is out of ink. | - |
| RETRY POWER ON | If the lens comes into contact with some obstacle, this message appears and the camera turns off. Take action to remove the obstacle, and try turning on power again. | - |
| SYSTEM ERROR | Your camera system is corrupted. Contact your retailer or an authorized CASIO service center. | - |
| The card is locked. | The LOCK switch of the SD memory card or SDHC memory card loaded in the camera is in the locked position. You cannot store images to or delete images from a memory card that is locked. | - |
| There are no files. | There are no files in built-in memory or on the memory card. | - |
| There are no printing images. Set up DPOF. | There are currently no files specified for printing. Configure the required DPOF settings (page 205). | - |
| There is no image to register. | The setup you are trying to save is for an image that cannot be saved as a user BEST SHOT scene. | - |
| This card is not formatted. | The memory card loaded in the camera is not formatted. Format the memory card (page 50). | - |
| This file cannot be played. | The file you are trying to access is corrupted or is a type that cannot be displayed by this camera. | - |
| This function cannot be used. | You attempted to copy images from built-in memory to a memory card while there is no memory card loaded in the camera (page 184). | - |
| This function is not supported for this file. | The function you are trying to use cannot be performed for some reason. | - |