Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:39 p.m.
| Problem | Possible Causes and Action |
|---|---|
| The subject is out of focus in the recorded image. | The image may not be focused properly. When composing the image, make sure the subject is located inside the focus frame. |
| The flash does not fire. |
1) If "" (Flash Off) is selected as the flash mode, change to another mode (page 75). 2) If the battery is dead, charge it (page 36). 3) If a BEST SHOT scene that uses the "" (Flash Off) flash mode is selected, change to a different flash mode (page 75) or select a different BEST SHOT scene (page 104). |
| Camera powers down during self-timer countdown. | The battery may be dead. Charge the battery (page 36). |
| The monitor screen image is out of focus. |
1) You may be using Manual Focus and have not focused the image. Focus the image (page 129). 2) You may be using the macro mode for scenery or portraits. Use Auto Focus for scenery and portrait shots (page 122). 3) You may be trying to use Auto Focus or the Infinity mode when shooting a close-up shot. Use the Macro mode for close ups (page 123). |
| There is a vertical line on the monitor screen. | Shooting a very brightly lit subject can cause a vertical band to appear in the monitor screen image. This is a CCD phenomenon known as “vertical smear”, and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. |
| There is digital noise in images. |
1) Sensitivity may have been increased automatically for a dark subject, which increases the chance of digital noise. Use a light or some other means to illuminate the subject. 2) You may be attempting to shoot in a dark location while "" (Flash Off) is selected as the flash mode, which can increase digital noise and make images appear coarse. In this case, change to a different flash mode (page 75) or use lights for illumination. 3) Flash assist or dynamic range may be enabled for snapshots, which can cause an increase in digital noise. Use a light or some other means to illuminate the subject. |
| An image I shot was not saved. |
1) Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. When the battery indicator shows “ ", charge the battery as soon as possible (page 36). 2) You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete. |
| Though available lighting is bright, the faces of people in the image are dark. | Not enough light is reaching the subjects. Change the flash mode setting to " " (Flash On) for daylight synchro flash (page 75), or use adjust EV shift to the + side (page 131). |
| Subjects are too bright when shooting images in a seashore or ski area. | Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to "" (Flash On) for daylight synchro flash (page 75), or use adjust EV shift to the + side (page 131). |
| Digital zoom does not work. The zoom bar indicates zoom only up to a zoom factor of 3.0. |
1) The digital zoom setting may be turned off. Turn on digital zoom (page 74). 2) Time stamping may be turned on, which will cause digital zoom to be disabled. Turn off time stamping (page 141). |
| Recognition of a family member's face is not recognized correctly, even though the face has been recorded. | Though face characteristics were recorded for your family member, the data may have been faulty, or the angle to the face or its expression may be making recognition difficult. Re-record the face of the family member who is not being recognized (page 88). |
| The image is out of focus during movie recording. |
1) Focusing is not possible because the subject is outside the focus range. Shoot within the allowable range. 2) The lens may be dirty. Clean the lens (page 34). |
| Playback The color of the playback image is different from what appears on the monitor screen when shooting. | Sunlight or light from another source may be shining directly into the lens when you are shooting. Position the camera so sunlight does not shine directly into the lens. |
| Images are not displayed. | This camera cannot display non-DCF images recorded onto a memory card using another digital camera. |
| I can't edit images (Layout Print, resizing, trimming, keystone correction, color restoration, rotation, white balance, date/time editing). | Note that you cannot edit the following types of imagess. • Images created with MOTION PRINT • Movies • Images recorded with another camera |
| Other The wrong date and time are displayed. | The date and time setting is off. Set the correct date and time (page 202). |
| The messages on the display are in the wrong language. | The wrong display language is selected. Change the display language setting (page 206). |
| I can't transfer images over a USB connection. |
1) The USB cable may not be connected securely. Check all connections. 2) If your computer is running Windows 98SE or 98, the USB driver may not be installed. Install the USB driver (page 225), which you can download from the official EXILIM Website at http://www.exilim.com/. 3) If your computer is running Windows 98SE or 98, the USB driver may be installed incorrectly. Reinstall the USB driver correctly (page 225). 4) The wrong USB communication protocol may be selected. Select the correct USB communication protocol in accordance with the type of device you are connecting (page 207). 5) If the camera is not turned on, turn it on. |
| Display language setting screen appears when the camera is turned on. |
1) You did not configure initial settings after purchasing the camera or the battery may have been left with a dead battery. Check the camera setup (pages 11, 206). 2) The may be a problem with the camera's built-in memory management area. If this is the case, perform the reset operation to initialize the camera's setup (page 150). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's built-in memory management area has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO service center. |