Brand: CASIO
Category: Digital Camera
Document Type:
Language: EN
Manual for EX-TR35
Uploaded: Aug. 9, 2025, 11:40 p.m.
Quick Start Basics
A variety of shooting styles: The camera frame opens and the LCD monitor rotates for comfortable shooting and self-portraits.
Simple touch panel operation: Use the touch-sensitive monitor screen for operations.
Simple self-portrait shooting: Rotate the monitor screen to face the lens for easy self-portraits.
Make-Up: Smoothes skin texture and softens shadows for better portraits.
Posing Shot: Take five successive snapshots with voice guidance.
ART SHOT: Apply artistic effects like HDR Art, Crystal Ball, etc.
Extract a subject from one photo and insert it into another: Cut out subjects or add frames.
Paint: Draw, write text, or add stamps to snapshots.
Wireless LAN Connection: Use your smartphone as a remote controller and transfer images.
Troubleshooting and error codes
| Problem | Possible Cause and Recommended Action |
|---|---|
| The subject is out of focus in the recorded image. | The image may not be focused properly. When composing the image, make sure the subject is located inside the focus frame. |
| The LED light does not light. | 1)If the battery is dead, charge it (page 19). 2)LED light operation is disabled automatically whenever you are shooting with a BEST SHOT scene and HDR Art. Select a different recording mode (page 39). |
| Camera powers down during Self-timer countdown. | The battery may be dead. Charge the battery (page 19). |
| The monitor screen image is out of focus. | 1) You may be using “Macro” for scenery or portraits. Use Auto Focus for scenery and portrait shots (page 65). 2)You may be trying to use Auto Focus or "Infinity” when shooting a close-up shot. Use the “Macro” for close ups (page 65). |
| There is digital noise in images. | 1) Sensitivity may have been increased automatically for a dark subject, which increases the chance of digital noise. Use a light or some other means to illuminate the subject. 2) Shooting with a snapshot with a high ISO sensitivity setting can increase digital noise in the image. If digital noise becomes a problem, try changing the ISO sensitivity setting to a lower value. |
| A recorded image was not saved. | 1)Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. If the battery indicator shows <0xE2><0x96><0xBD>, charge the battery as soon as possible (page 19). 2)You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete. |
| Though available lighting is bright, the faces of people in the image are dark. | Not enough light is reaching the subjects. Adjust EV shift to the + side (page 62). |
| Night shots come out bad. | Use the "HS Night Scene" BEST SHOT scene (page 50) when shooting at night. |
| Subjects are too dark when shooting images in a seashore or ski area. | Sunlight reflected by water, sand, or snow, can cause underexposure of images. Adjust EV shift to the + side (page 62). |
| The image is out of focus during movie recording. | 1) Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range. 2) The lens may be dirty. Clean the lens (page 120). 3) During High Speed Movie recording, focus is fixed at the position where it was when recording started. To focus an image, half-press the shutter button for Auto Focus before you touch "<0xE2><0x96><0xBD>" (Movie) to start recording. |
| I can't change the settings of menu items. Menu items for some settings are not displayed on the menu. | Some menu items may not be available, depending on the recording mode in use. While Premium Auto Pro is in use, only the menu items whose settings can be configured will be displayed on the menus. |
| Playback The color of the playback image is different from what appears on the monitor screen when shooting. |
Sunlight or light from another source may be shining directly into the lens when you are shooting. Position the camera so sunlight does not shine directly into the lens. |
| Images are not displayed. | This camera cannot display non-DCF images recorded onto a memory card using another digital camera. |
| Images cannot be rotated. | Note that you cannot edit the following types of snapshots. • Panorama images • Snapshots recorded with another camera • Extracted subjects |
| File Deletion A file cannot be deleted. |
The file may be protected. Unprotect the file (page 81). |
| Wireless LAN I can't establish a wireless LAN connection. The wireless LAN connection is broken. |
1) The camera cannot connect with a smartphone if they are too far apart from each other. 2)The smartphone may be connected with another wireless LAN. Check the smartphone's Wi-Fi settings and confirm that the camera is selected for wireless LAN connection (page 86). 3)Connection may have been lost due to interference caused by a nearby microwave oven, cordless phone, or other wireless LAN device. Move the camera away from the device causing the problem. |
| Other The wrong date and time are displayed, or the wrong date and time are being stored along with image data. |
The date and time setting is off. Set the correct date and time (page 108). |
| The messages on the display are in the wrong language. | The wrong display language is selected. Change the display language setting (page 109). |
| Images cannot be transferred over a USB connection. | 1)The USB cable may not be connected securely. Check all connections. 2) If the camera is not turned on, turn it on. 3) Your computer may not be able to recognize the camera if you connect via a USB hub. Always connect directly to the computer's USB port. |
| Language selection screen appears when the camera is turned on. | 1) You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Check the camera setup (pages 25, 108). 2)There may be a problem with the camera's memory data. If this is the case, perform the reset operation to initialize the camera's setup (page 111). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's memory management data has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center. |
| There are various indicators and values on the monitor screen. | The monitor screen shows indicators and other information about shooting conditions and the image you are recording. You can touch the tab and then touch the "DISP" to select what information you want to include on the display (page 9). |
| The time and date settings configured the first time after purchasing the camera are reset to their factory defaults when I remove the camera's battery. | Load the camera's battery and reconfigure the time and date settings (page 25). Do not remove the battery from the camera for at least 24 hours after configuring time and date settings. After that, the settings will not be reset if you remove the battery. • If the time and date are reset to their factory default settings when you remove the battery after it has been loaded for more than 24 hours, it could mean that the camera's setting memory is defective. Contact your retailer or a CASIO authorized service center. |
| Buttons are not responsive right after the power has been turned on. | With large capacity memory cards there is a delay after the power has been turned on before the buttons become responsive. |
| Display Messages ALERT |
The camera's protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again. |
| Battery is low. | Battery power is low. |
| Card ERROR | There is something wrong with the memory card. Turn off the camera, remove the memory card and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 111). • Formatting a memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device. |
| Communication stopped. | This message appears when the wireless LAN connection is broken for some reason during data communication between the camera and smartphone. |
| File could not be saved because battery is low. | Battery power is low, so an image file could not be saved. |
| Folder cannot be created. | You are trying to record a file while there are already 9999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 35). |
| LENS ERROR | This message appears and the camera turns off whenever lens performs some unexpected operation. If the same message appears after you turn power back on, contact a CASIO authorized service center or your original retailer. |
| Memory Full | Memory is full with images you recorded and/or files saved by editing operations. Delete files you no longer need (page 35). |
| Record Error | Image compression could not be performed for some reason during image data storage. Shoot the image again. |
| SYSTEM ERROR | Your camera system is corrupted. Contact your retailer or a CASIO authorized service center. |
| There are no files. | There are no files in built-in memory or on the memory card. |
| This card is not formatted. | The memory card loaded in the camera is not formatted. Format the memory card (page 111). |
| This function cannot be used. | This message will appear part way through an operation when you attempt to use a function that is not allowed in combination with another function. |