Name: Manual for EX-Z1200
Brand: CASIO
Availability: InStock

Troubleshooting and error codes

Problem	Possible Causes and Action
An image I shot was not saved.	1) Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. When the battery indicator shows “ ”, charge the battery as soon as possible (page 37). 2) You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete.
Though available lighting is bright, the faces of people in the image are dark.	Not enough light is reaching the subjects. Change the flash mode setting to “ ” (Flash On) for daylight synchro flash (page 76), or use adjust EV shift to the + side (page 141).
Subjects are too bright when shooting images in a seashore or ski area.	Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to “ ” (Flash On) for daylight synchro flash (page 76), or use adjust EV shift to the + side (page 141).
Digital zoom does not work. The zoom bar indicates zoom only up to a zoom factor of 3.0.	1) The digital zoom setting may be turned off. Turn on digital zoom (page 75). 2) Time stamping may be turned on, which will cause digital zoom to be disabled. Turn off time stamping (page 151).
Recognition of a family member's face is not recognized correctly, even though the face has been recorded.	Though face characteristics were recorded for your family member, the data may have been faulty, or the angle to the face or its expression may be making recognition difficult. Re-record the face of the family member who is not being recognized (page 95).
The image is out of focus during movie recording.	1) Focusing is not possible because the subject is outside the focus range. Shoot within the allowable range. 2) The lens may be dirty. Clean the lens (page 35).
During movie recording, the REC light keeps going out and the monitor screen keeps going dim suddenly.	The camera is designed to turn off the REC light and decrease the brightness level of the monitor screen automatically whenever its temperature exceeds a preset level during movie recording. If you keep recording under these conditions, “ALERT” will appear on the monitor screen and movie recording will stop automatically. If this happens, turn off the camera and wait until it cools down before trying to use it again.
Playback The color of the playback image is different from what appears on the monitor screen when shooting.	Sunlight or light from another source may be shining directly into the lens when you are shooting. Position the camera so sunlight does not shine directly into the lens.
Images are not displayed.	This camera cannot display non-DCF images recorded onto a memory card using another digital camera. Note that you cannot edit the following types of imagess. • Images created with MOTION PRINT • Movies • Images recorded with another camera
I can't edit images (Layout Print, resizing, trimming, keystone correction, color restoration, rotation, white balance, date/time editing).
Other The wrong date and time are displayed.	The date and time setting is off. Set the correct date and time (page 211).
The messages on the display are in the wrong language.	The wrong display language is selected. Change the display language setting (page 215).
I can't transfer images over a USB connection.	1) The USB cable may not be connected securely. Check all connections. 2) USB driver may not be installed. Install the USB driver (page 234). 3) The USB driver may have been installed incorrectly. Reinstall the USB driver correctly (page 234). 4) The wrong USB communication protocol may be selected. Select the correct USB communication protocol in accordance with the type of device you are connecting (page 216). 5) If the camera is not turned on, turn it on.
Display language setting screen appears when the camera is turned on.	1) You did not configure initial settings after purchasing the camera or the battery may have been left with a dead battery. Check the camera setup (pages 11, 215). 2) The may be a problem with the camera's built-in memory management area. If this is the case, perform the reset operation to initialize the camera's setup (page 159). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera's built-in memory management area has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO service center.
Card ERROR	There is something wrong with the memory card. Turn off the camera, remove the memory card, and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 51). • IMPORTANT! • Formatting the memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device.
Check connections!	• You are attempting to connect the camera to a printer while the camera's USB settings are not compatible with the USB system of the printer (page 220). • You are attempting to connect to a computer that does not have a USB driver installed (page 234).
Files could not be saved because battery is low.	Battery power is low, so an image file could not be saved.
Folder cannot be created.	You are trying to record a file while there are already 9,999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 205).
LENS ERROR	This message appears and the camera turns off whenever lens performs some unexpected operation. If the same message appears after you turn power back on, contact your retailer or a CASIO service center.
Load paper!	The printer ran out of paper while printing.
Memory Full	Memory is full with images you recorded and/ or of files saved by editing operations. Delete files you no longer need (page 205).
No Favorites file!	The FAVORITE folder does not contain any files.
Printing Error	An error occurred while printing. The printer is turned off. The printer generated an error, etc.
Record Error	Image compression could not be performed for some reason during image data storage. Shoot the image again.
Replenish ink!	During printing, the printer is running low on ink or is out of ink.
RETRY POWER ON	If the lens comes into contact with some obstacle, this message appears and the camera turns off. Take action to remove the obstacle, and try turning on power again.
SYSTEM ERROR	Your camera system is corrupted. Contact your retailer or an authorized CASIO service center.
The card is locked.	The LOCK switch of the SD memory card or SDHC memory card loaded in the camera is in the locked position. You cannot store images to or delete images from a memory card that is locked.
There are no files.	There are no files in built-in memory or on the memory card.
There are no printing images.	There are currently no files specified for printing. Configure the required DPOF settings (page 224).
There is no image to register.	The setup you are trying to save is for an image that cannot be saved as a user BEST SHOT scene.
This card is not formatted.	The memory card loaded in the camera is not formatted. Format the memory card (page 51).
This file cannot be played.	The file you are trying to access is corrupted or is a type that cannot be displayed by this camera.
This function cannot be used.	You attempted to copy images from built-in memory to a memory card while there is no memory card loaded in the camera (page 203).
This function is not supported for this file.	The function you are trying to use cannot be performed for some reason.