Quick Start Guide for Webex Wireless Phone 860 and 860S

Quick Start Guide for Webex Wireless Phone 860 and 860S

Brand: Cisco

Category: Telephony

Document Type: Quick Start Guide

Language: EN

Available Languages: EN , ES

Uploaded: Sept. 12, 2025, 4:25 a.m.

Manual Publish Date: 2022-03-01

Your phone

Turn on: Press and hold Power button.

Unlock: Briefly press Power, then swipe up on Lock screen and enter PIN/password or use Fingerprint.

Answer call: Swipe Answer/Call right.

Mute: Tap Mute during an active call.

Audio options: Tap Audio options during a call to select Headphones, Speaker, Bluetooth, or Phone.

Hold call: Tap Hold during an active call.

Transfer call: Tap More, then Transfer to number, enter number, tap Transfer.

Make a call: Access Cisco Phone app, tap Keypad, enter number, tap Answer/Call.

Turn off: Press and hold Power button, tap Power off.

Other features

Add call to conference: During active call, tap More, Add call, enter number, Add. Repeat for more participants.

Access other apps: Tap Home, Back, or Recent apps during an active call.

Voicemail: Swipe down status bar and tap Voicemail notification, or tap 1 on Keypad.

Forward calls: Access Cisco Phone app, navigate to Features > Call forward, enable, enter number, Save.

Scan barcode (860S): Point reader, press Scanner button.

Adjust volume: Use Volume up/down buttons during a call.

Quick settings: Swipe down status bar.

Pair Bluetooth: Access Settings, Connected devices, Pair new device.

Adjust brightness: Access Settings, Display, Brightness level.

Change display timeout: Access Settings, Display, Advanced, Screen Timeout.

Change font/display size: Access Settings, Display, Advanced, Font size/Display size.

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