Brand: Cooke & Lewis
Category: Hob
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 7:59 p.m.
Offers a 24-month guarantee against manufacturing defects for normal household use.
| Problem | Possible cause | Solution |
|---|---|---|
| The cooktop cannot be turned on. | No power. | Make sure the cooktop is connected to the power supply and that it is switched on. Check the household fuse for the appliance. Check whether there is a power cut by trying other electric appliances. |
| The touch controls are unresponsive. | The controls are locked. | Unlock the controls (→ Safety mode (child lock)). |
| The touch controls are difficult to operate. | There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. | Make sure the touch control area is dry. Use the ball of your finger when touching the controls. |
| Some pans make crackling or clicking noises. | This may be caused by the construction of your cookware (layers of different metals vibrating differently). | This is normal for cookware and does not indicate a fault. |
| Error message ER03 | Press any key more than 10 seconds | Release the key and then the appliance reset automatically. |
| Error message ER21 | The temperature inside the appliance is too high. | Stop and cool the appliance. |