Brand: Coolpad
Category: Mobile Phone
Document Type:
Language: EN
Brand: Coolpad
Category: Mobile Phone
Document Type:
Language: EN
Uploaded: Aug. 10, 2025, 12:09 a.m.
Manual Publish Date: 2015-06-23
This limited warranty covers hardware defects for 2 years for the phone and 6 months for accessories.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on | Battery is depleted. | Charge the battery. |
| Call quality is poor | Obstruction of receiver or speaker. | Do not cover the receiver or speaker during calls. |
| Cannot connect to Wi-Fi | Wi-Fi is turned off or network issue. | Ensure Wi-Fi is on and check network settings. |
| Cannot send or receive messages | Messaging app issue or network problem. | Check messaging app settings and network connection. |
| Apps not responding | App error or low memory. | Restart the app or the phone. Clear app cache or uninstall and reinstall the app. |