Brand: CREATE
Category: Home Appliances
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: CREATE
Category: Home Appliances
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 8:03 p.m.
The product comes with a 24-month warranty.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| The air conditioner does not work. | There is no electricity. | Turn it on after connecting it to a socket with electricity. |
| The overflow indicator displays "FL". | Discharge the water inside. | |
| The ambient temperature is too low or too high | Recommend to use the machine in at the temperature of 7-35 °C (44-95 °F). | |
| In cooling mode, the room temperature is lower than the set temperature; in heating mode, the room temperature is higher than the set temperature. | Change the set temperature. | |
| In dehumidification mode, the ambient temperature is low. | The machine is placed in a room with an ambient temperature of greater than 17 °C (62 °F). | |
| The cooling effect is not good | There is direct sunlight. | Pull the curtains. |
| Doors or windows are open; there are a lot of people; or in cooling mode, there are other sources of heat. | Close doors and windows, and add new air conditioner. | |
| Big Noise | The filter screen is dirty. | Clean or replace the filter screen. |
| The air inlet or outlet is blocked. | Clear obstructions. | |
| The air conditioner is not placed on a flat surface. | Put the air conditioner on a flat and hard place (to reduce noise). | |
| Compressor does not work. | Overheat protection starts. | Wait for 3 minutes until the temperature is lowered, and then restart the machine. |
| The remote control does not work. | The distance between the machine and the remote control is too far. | Let the remote control get close to the air conditioner, and make sure that the remote control directly faces to the direction of the remote control receiver. |
| The remote control is not aligned with the direction of the remote control receiver. | Replace batteries. | |
| Batteries are dead. | Check the pipe temperature sensor and related circuitry. | |
| Displays 'E1'. | The pipe temperature sensor is abnormal. | Check the room temperature sensor and related circuitry. |
| Displays 'E2' | The room temperature sensor is abnormal. |