Brand: D-Link
Category: Networking
Document Type: Manual
Language: EN
Brand: D-Link
Category: Networking
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:15 a.m.
Manual Publish Date: 2013-11-26
No specific warranty period is mentioned in the provided sections.
| Problem | Possible Cause | Solution |
| Camera is not powering on. | Power adapter is not connected properly. | Ensure the power adapter is securely connected to the camera and the power outlet. |
| Cannot connect to the camera. | Incorrect IP address or network configuration. | Verify the camera's IP address and network settings. Ensure the camera is on the same network as your computer. |
| Live video is choppy or not smooth. | Network bandwidth is insufficient or network congestion. | Reduce video resolution or frame rate. Close other network-intensive applications. Use a wired connection if possible. |
| Motion detection is not triggering. | Motion detection is disabled or sensitivity is set too low. | Enable motion detection and adjust the sensitivity settings in the camera's configuration. Ensure the motion detection area is correctly defined. |
| Cannot access the camera remotely. | Firewall settings or incorrect mydlink registration. | Check firewall settings on your router and computer. Ensure the camera is correctly registered with your mydlink account. |