| Indoor unit can’t receive remote controller’s signal or remote controller has no action. |
- Whether it’s interfered severely (such as static electricity,stable voltage)?
- Whether remote controller is within the signal receiving range?
- Whether there are obstacles?
- Whether remote controller is pointing at the receiving window?
- Is sensitivity of remote controller low; fuzzy display and no display?
- No display when operating remote controller?
- Fluorescent lamp in room?
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- Pull out the plug. Reinsert the plug after about 3 min, and then turn on the unit again.
- Signal receiving range is 8m.
- Remove obstacles.
- Select proper angle and point the remote controller at the receiving window on indoor unit.
- Check the batteries. If the power of batteries is too low, please replace them.
- Check whether remote controller appears to be damaged. If yes, replace it.
- Take the remote controller close to indoor unit. Turn off the fluoresent lamp and then try it again.
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| No air emitted from indoor unit |
- Air inlet or air outlet of indoor unit is blocked?
- Under heating mode, indoor temperature is reached to set temperature?
- Heating mode is turned on just now?
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- Eliminate obstacles.
- After reaching to set temperature, indoor unit will stop blowing out air.
- In order to prevent blowing out cold air, indoor unit will be started after delaying for several minutes, which is a normal phenomenon.
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| Air conditioner can’t operate |
- Power failure?
- Is plug loose?
- Air switch trips off or fuse is burnt out?
- Wiring has malfunction?
- Unit has restarted immediately after stopping operation?
- Whether the function setting for remote controller is correct?
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- Wait until power recovery.
- Reinsert the plug.
- Ask professional to replace air switch or fuse.
- Ask professional to replace it.
- Wait for 3 min, and then turn on the unit again.
- Reset the function.
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| Mist is emitted from indoor unit’s air outlet |
- Indoor temperature and humidity is high?
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- Because indoor air is cooled rapidly. After a while, indoor temperature and humidity will be decrease and mist will disappear.
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| Set temperature can’t be adjusted |
- Unit is operating under auto mode?
- Your required temperature exceeds the set temperature range?
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- Temperature can’t be adjusted under auto mode. Please switch the operation mode if you need to adjust temperature.
- Set temperature range: 16ºC ~30ºC.
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| Cooling (heating) effect is not good. |
- Voltage is too low?
- Filter is dirty?
- Set temperature is in proper range?
- Door and window are open?
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- Wait until the voltage resumes normal.
- Clean the filter.
- Adjust temperature to proper range.
- Close door and window.
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| Odours are emitted |
- Whether there’s odour source, such as furniture and cigarette, etc.
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- Eliminate the odour source.
- Clean the filter.
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| Air conditioner operates normally suddenly |
- Whether there’s interference, such as thunder, wireless devices, etc.
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- Disconnect power, put back power, and then turn on the unit again.
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| Outdoor unit has vapor |
- Heating mode is turned on?
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- During defrosting under heating mode, it may generate vapor, which is a normal phenomenon.
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| “Water flowing” noise |
- Air conditioner is turned on or turned off just now?
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- The noise is the sound of refrigerant flowing inside the unit, which is a normal phenomenon.
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| Cracking noise |
- Air conditioner is turned on or turned off just now?
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- This is the sound of friction caused by expansion and/or contraction of panel or other parts due to the change of temperature.
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