Brand: Dell
Category: Printer
Document Type: Manual
Language: EN
Manual for 1355cn/1355cnw
Uploaded: Nov. 21, 2025, 8:47 p.m.
Warranty Information
Refer to the 'Warranty and Return Policy' section for details.
- Setup: Includes unpacking, connecting cables (USB, phone line, network), powering on, and setting IP addresses.
- Paper Handling: Details on loading various paper types into different trays and feeders, as well as guidelines for selecting appropriate media.
- Printing: Instructions for sending print jobs, canceling them, and utilizing direct print features.
- Copying: Steps for making copies from the document glass or ADF, with options for number of copies, color, collation, reduction/enlargement, and more.
- Scanning: Procedures for scanning from the operator panel, using TWAIN or WIA drivers, scanning to the network, and scanning to USB storage.
- Faxing: Guidance on configuring fax settings, sending and receiving faxes (manually and automatically), and using speed dial.
- Maintenance: Information on checking supply status, replacing toner cartridges, cleaning internal components, and clearing jams.
- Troubleshooting: Identifies common printer problems, print quality issues, jams, and provides guidance on contacting service.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| Jam | Misfeed jam | Remove jammed paper according to the instructions for the specific jam location (ADF, front, back, output tray). |
| Print Quality Problems | The output is too light | Check toner levels, adjust paper density settings, clean the CTD sensor. |
| Toner smears or print comes off/Stain on back side | Check toner cartridge, fuser condition, and cleaning rollers. | |
| Random spots/Blurred images | Contaminated rollers or drum. | Clean the scanner glass, ADF rollers, and internal components. |
| The entire output is blank | Paper feed issue or toner issue. | Check paper loading, toner cartridge installation, and ensure print driver settings are correct. |
| Streaks appear on the output | Dirty print head or contaminated rollers. | Perform print head cleaning, clean relevant rollers. |
| Pitched color dots | Contaminated developer unit or drum. | Clean the developer unit or contact service. |
| Vertical blanks | Partially clogged print head or issue with scanner optics. | Perform print head cleaning or clean scanner optics. |
| Ghosting | Incorrect drum cleaning or paper settings. | Adjust paper settings, perform drum cleaning cycle. |
| Fog | Incorrect developer settings or paper. | Adjust developer settings, check paper type. |
| Bead-Carry-Out (BCO) | Issues with toner transfer or developer. | Check toner cartridge, developer unit, and transfer belt. |
| Auger mark | Issue with waste toner removal. | Clean waste toner container or contact service. |
| Wrinkled/Stained paper | Paper type, humidity, or jam. | Use appropriate paper, check humidity, clear jams. |
| The top margins is incorrect | Paper loading or driver settings. | Ensure paper is loaded correctly, check margin settings in the print driver. |
| Color registration is out of alignment | Internal calibration issue. | Perform color registration adjustment or print the color registration chart for analysis. |
| Protrudent / Bumpy paper | Paper curl or jam. | Use fresh paper, check for jams. |