Brand: Dell
Category: Printer
Document Type: Manual
Language: EN
Brand: Dell
Category: Printer
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:20 a.m.
For information about the Dell warranty for your printer, see support.dell.com.
| Problem | Possible Cause | Solution |
|---|---|---|
| The entire output is blank. | Printer is not receiving data. | Check the connection and send data again. |
| Toner cartridge is empty or not installed. | Replace or install the toner cartridge. | |
| Printer is not powered on. | Turn on the printer. | |
| Streaks appear on the output. | Dirt or toner on the drum or fusing unit. | Clean the drum and fusing unit. |
| Toner cartridge is low. | Replace the toner cartridge. | |
| Part or the entire output is black. | Incorrect print driver settings. | Adjust the print driver settings. |
| Fusing unit is damaged. | Replace the fusing unit. | |
| Pitched color dots. | Issues with the drum or toner. | Replace the drum or toner cartridge. |
| Vertical blanks. | Paper jam or misfeed. | Clear any paper jams. |
| Issues with the imaging system. | Contact service. | |
| Ghosting | Incorrect printer settings. | Adjust print settings. |
| Toner cartridge is low. | Replace the toner cartridge. | |
| Light-induced fatigue | Damage to the drum. | Replace the drum. |
| Fog | Toner cartridge issues. | Replace the toner cartridge. |
| Bead-Carry-Out (BCO) | Issues with the transfer belt or fuser. | Replace the transfer belt or fuser. |
| Jagged characters | Paper jam or issue with printer mechanics. | Clear jams, check printer for obstructions. |
| Banding | Toner cartridge issues. | Replace the toner cartridge. |
| Auger mark | Issues with the drum or fusing unit. | Replace the drum or fusing unit. |
| Wrinkled/Stained paper | Incorrect paper type or humidity. | Use appropriate paper, check paper storage. |
| Damage on the leading edge of paper | Paper jam or obstruction. | Clear jams, check for obstructions. |