Manual for E525w

Manual for E525w

Brand: Dell

Category: Printer

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Sept. 12, 2025, 4:21 a.m.

Manual Publish Date: 2015-05-01

Warranty Information

Information about Dell warranty for your printer can be found at www.dell.com/support.

Printer Setup

  • Connect the printer to your computer or network via USB or Ethernet.
  • Configure wireless settings if applicable.
  • Turn on the printer and set initial settings via the operator panel or software.
  • Load paper into the appropriate tray.

Installing Drivers

  • For Windows: Install drivers from the provided disc or download from the Dell support website.
  • For Macintosh: Install drivers and software, then connect the printer.
  • For Linux (CUPS): Install drivers and set up print queues specific to your distribution.

Using Your Printer

  • Operate the printer using the operator panel buttons and menus.
  • Configure settings via the Dell Printer Configuration Web Tool.
  • Understand printer menus for various functions like defaults, tray settings, and admin options.
  • Follow print media guidelines and loading procedures.
  • Print, copy, scan, and fax using the printer's features.

Maintenance and Troubleshooting

  • Maintain the printer by cleaning, replacing consumables, and adjusting settings.
  • Clear paper jams from various locations.
  • Troubleshoot common printer problems related to copying, faxing, scanning, Wi-Fi, and software.

Appendix

  • Find information on Dell technical support, warranty, and regulatory warnings.

Troubleshooting and error codes

Problem Action
A document loaded in the ADF cannot be copied. Ensure that the ADF cover is firmly closed.
Vertical lines appear on the outputs when you copy using the ADF. Clean the ADF glass. See "Cleaning the Scanner" on page 272.
The printer is not working, there is no display and the buttons are not working. Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
No dial tone sounds. Check that the phone line is connected properly. See "Connecting the Telephone Line" on page 35.
Check that the phone socket in the wall is working by plugging in another phone.
Faxes are not sent correctly to the numbers stored in the memory. Print an Address Book list and ensure that the numbers are stored in the memory correctly.
The document does not feed into the printer. Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the ADF cover is firmly closed.
Faxes are not received automatically. The Fax, Telephone/Fax, Ans Machine/Fax, or DRPD mode should be selected.
The printer does not send faxes. Ensure that there is paper in the standard 150 sheet tray.
Check to see if the display shows Memory Full.
Check the Junk Fax Setup setting.
Sending should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your printer by making a copy.
The incoming fax has blank spaces or is received in poor quality. The toner cartridge may be empty. Replace the toner cartridge. For details, see "Replacing Toner Cartridges" on page 262.
Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam.
Vertical lines appear on the documents when you send using the ADF. Clean the ADF glass. See "Cleaning the Scanner" on page 272.
The printer dials a number, but the connection with another fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to sort out the problem.
Documents are not stored in the memory. There may not be enough memory to store the document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g., a fax transmission or reception) to complete.
Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. See "Print Media Guidelines" on page 162.
The printer will not send or receive faxes. Ensure that the country code is set correctly under (Menu) → System → Admin Menu → Fax Settings → Country.
Check that the phone line is connected properly. See "Connecting the Telephone Line" on page 35.
An error often occurs during a fax transmission or reception. Reduce the modem speed under (Menu) → System → Admin Menu → Fax Settings → Modem Speed.
The scanner does not work. Ensure that you place the document to be scanned face down from the document glass, or face up in the ADF.
There may not be enough available memory to hold the document you want to scan. Try the preview function to see if that works. Try lowering the scan resolution rate.
Check that the Ethernet or USB cable is connected properly.
Ensure that the Ethernet or USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
Check that the scanner is configured correctly. Check the application you want to use to make certain that the scanner job is being sent to the correct port.
The printer scans very slowly. Graphics are scanned more slowly than text when using the Scan to E-mail or Scan to Network Folder feature.
Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time than scanning at a low resolution.
Document misfeeds or multiple feeds occur in the ADF Ensure that the document's paper type meets the specifications for the printer. See "Supported Paper Types" on page 167 for more information.
Check whether the document is properly loaded in the ADF.
Ensure that the document guides are adjusted properly.
Ensure that the number of document sheets do not exceed the maximum capacity of the ADF.
Ensure that the document is not curled.
Fan the document well before loading it in the ADF.
Vertical lines appear on the output when scanned using the ADF. Clean the ADF glass.
See "Cleaning the Scanner" on page 272.
A smear appears at the same location on the output when scanned using the document glass. Clean the document glass.
See "Cleaning the Scanner" on page 272.
Images are skewed. Ensure that the document is loaded straight in the ADF or on the document glass.
Diagonal lines appear jagged when scanned using the ADF. If the document uses thick media, try scanning it from the document glass.
The printer does not properly transfer scan data to a specified destination via the Scan to E-mail or Scan to Network Folder feature. Check if the following settings have been set correctly on the Dell Printer Configuration Web Tool.
Scan to Network Folder
Check the following settings under Address Book → Server Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under Address Book → Fax/E-mail:
• E-mail Address
Cannot scan using Windows Image Acquisition (WIA) on a Microsoft® Windows Server® 2003 computer. Enable WIA on the computer.
To enable WIA:
1 Click Start, point to Administrative Tools, and then click Services.
2 Right-click Windows Image Acquisition (WIA), and then click Start.
Cannot scan using TWAIN or WIA on a Windows Server® 2008 or Windows Server® 2008 R2 computer. Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1 Click Start, point to Administrative Tools, and then click Server Manager.
2 Under Features Summary, click Add Features.
3 Select the Desktop Experience check box, click Next, and then click Install.
4 Restart the computer.
Cannot scan using TWAIN or WIA on a Windows Server® 2012 or Windows Server® 2012 R2 computer. Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1 Click Server Manager from the Start screen.
The Server Manager screen appears.
2 Under Manage, click Add Roles and Features.
Add Roles and Features Wizard appears.
3 Click Next to skip the Before you begin page.
4 Ensure that Role-based or feature-based installation is selected, and then click Next.
5 Ensure that Select a server from the server pool is selected, select the server under Server Pool, and then click Next.
6 Click Next to skip the Select server roles page.
7 Select the Desktop Experience check box under User Interfaces and Infrastructure, and then click Next.
8 Click Confirmation from the list on the left.
9 Select the Restart the destination server automatically if required check box, and then click Install.
10 Restart the computer.
The Certificate Signing Request (CSR) / Upload Signed Certificate is not displayed. Create a self-signed certificate and enable SSL/TLS Server Communication. For details, see "Preparing to Use HTTPS Communication" on page 244.
The certificate cannot be imported. Confirm validity period of the certificate as well as the time setting of the printer.
Confirm whether the password is correct.
Confirm whether the file type is PKCS#7/#12 or x509CACert (extension: p7b/p12/pfx/cer/crt).
Confirm whether the attribute information (key usage/extended key usage) of the certificate to be imported is set correctly.
Use Internet Explorer.
Although a certificate was imported, it is not displayed. To import a certificate for use with the device (own device), import the secret key and a certificate of the PKCS#12 (p12/pfx) format as a pair.
Server validation is not operating correctly. Although importing a root certificate (Trusted) to use for server authentication, an intermediate certificate may be required when validating the path.
When executing a certificate file with the certification authority, create the certificate with a format including all paths and then import that certificate.
The device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the printer and the device. See "Disconnecting Wi-Fi Direct Network" on page 183.
The printer cannot disconnect from the device even when the procedure in "Disconnecting Wi-Fi Direct Network" has been performed. The device may be automatically reconnecting to the printer. Reset the passphrase for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase" on page 184.
The network mode of the printer cannot be set to Ad-hoc. Ensure that Wi-Fi Direct is set to Disable.
Wi-Fi Direct cannot be set to Enable. Ensure that the network mode is set to Infrastructure.
Unable to retrieve the Address Book data from the printer on the Address Book Editor. Ensure that your computer and the printer is properly connected with the Ethernet or USB cable.
Ensure that the printer's power is on.
Ensure that the printer driver is installed on your computer.
(The Address Book Editor retrieves the Address Book data via the printer driver.)
The TWAIN driver cannot connect to the printer. Ensure that your computer and the printer is properly connected with the Ethernet or USB cable.
Check whether the printer is on. If the printer is on, reboot it by turning the power switch off and then on again.
If a scan application is running, close the application once, restart the application, and then try scanning again.
Cannot setup wireless connection. Ensure that the Ethernet cable is disconnected from the printer.
Ensure that Wi-Fi is set to On. See "Wi-Fi" on page 142.
Try disabling the firewall on your computer. The firewall on your computer may be blocking communication with your printer.
Cannot setup wireless connection with WPS (Wi-Fi Protected Setup®). Ensure that the security setting of the wireless LAN access point or router is WPA or WPA2. (WEP is not supported on WPS.)
Cannot setup wireless connection with the WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration). Press the WPS button on the wireless LAN access point or router within 2 minutes after starting the WPS operation on the printer. For details about the wireless LAN access point or router, refer to the manual supplied with the wireless LAN access point or router.
Cannot setup wireless connection with WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number). Check if the PIN you have entered on the computer is correct.
Condensation has occurred inside the printer. This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
Privacy Policy