Brand: DISH Network
Category: electronics
Document Type:
Language: EN
Manual for Hopper 3 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:56 p.m.
Manual Publish Date: 2015-08-17
Warranty Summary
DISH Network warrants the Hopper 3 system against defects in materials or workmanship for a period of one (1) year from the original date of purchase.
Watching TV:
- Press POWER button on DISH remote to turn on.
- Press TV POWER button to watch live TV.
- Use RECALL, HOME, Shows, Sports, Movies buttons to find programs.
- Use GUIDE button for program guide.
- Use CH +/- buttons or 123 button for channel selection.
Using the Touchpad:
- Click to select.
- Drag finger to move highlight.
- Swipe to navigate quickly.
Recording Shows:
- Select a show, choose 'Record This' or 'Record Series'.
- View timers in DVR menu.
Troubleshooting and error codes
| Problem | Solution |
|---|---|
| Hopper 3 receiver does not turn on. | Verify power connections, power cord, and outlet. |
| Channels red in Program Guide. | Channels not in your DISH package, call 1-800-333-DISH to add. |
| TV Activity displays instead of program. | All tuners in use; wait, watch same program, stop recording, or select PrimeTime Anytime®, On Demand, or DVR. |
| My PIP button isn't working. | PIP feature only on Hopper 3 receiver, not Joey receivers. |
| Remote control not working well. | Check batteries, pairing, remote mode (SAT), and antenna connection. |