Brand: Doro
Category: Mobile Phone
Document Type:
Language: EN
Manual for 1370
Uploaded: Aug. 10, 2025, 12:11 a.m.
Warranty Information
The product is guaranteed for 24 months and original accessories for 12 months from the date of purchase.
- Get started: Insert SIM card, memory card and battery; Charge the phone.
- Basic functions: Turn the phone on/off, navigate the phone using selection buttons and scroll buttons, enter text manually or with predictive text, adjust sound and display settings.
- Calls: Make and receive calls, manage call log, set call timer and answer mode, use call divert and caller ID features.
- Contacts: Add, manage, and store contacts in the phonebook, set up speed dial.
- Messages: Create and send text messages (SMS) and picture messages (MMS), manage inbox, outbox, and sent messages.
- Additional functions: Use alarm, organiser, calculator, FM radio, and torch.
Troubleshooting and error codes
| Problem | Solution | |
| Phone cannot be switched on | Battery charge low: Connect the power adapter and charge the battery for 3 hours. Full battery capacity is reached after the battery has been charged 3–4 times. | |
| Battery incorrectly installed: Check the installation of the battery. | ||
| Failure to charge the battery | Battery or charger damaged: Check the battery and charger. | |
| Battery should only be charged in temperatures between 0 �b0;C and 40 �b0;C | Improve the charging environment. | |
| Charger incorrectly connected to phone or power socket: Check the charger connections. | ||
| Standby time decreases | Battery charge capacity too low: Install a new battery. | |
| Too far from base station, phone is constantly searching for signal: Searching the network consumes battery power. Find a place with a stronger signal, or temporarily turn off the phone. | ||
| Failure to place or receive calls | Call barring activated: Deactivate call barring. If this does not solve the problem, contact your service provider. | |
| PIN code not accepted | Wrong PIN code entered too many times: Enter the PUK code to change the PIN code, or contact your service provider. | |
| SIM card error | SIM card damaged: Check the condition of the SIM card. If it is damaged, contact your service provider. | |
| SIM card incorrectly installed: Check the installation of the SIM card. Remove the card and reinstall it. | ||
| SIM card dirty or damp: Wipe the contact surfaces of the SIM card with a clean cloth. | ||
| Failure to connect to network | SIM card invalid: Contact your service provider. | |
| No coverage of GSM service: Contact your service provider. | ||
| Weak signal | Too far from base station: Try again from another location. | |
| Network congestion: Try calling at a later time. | ||
| Echo or noise | Regional problem from bad network relay: Hang up and redial. This may switch to another network relay. | |
| Failure to add a contact | Phonebook memory full: Delete contacts to free up memory. | |
| Failure to set a function | Function not supported or subscribed from network: Contact your service provider. | |
| Unable to send or receive Picture Messages / MMS with the SIM card | The MMS profile is not set automatically and it is not possible to send or receive MMS: For some operators the MMS profile has to be selected manually. Activate the correct profile to suit your SIM card or network used. | |
| Failure to send or download MMS | Phone memory is full and it is not possible to send or download MMS: Delete received MMS or select to set the default storage for MMS to be saved on a memory card (not included). | |
| Incorrect MMS profile selected: For some service providers the MMS profile has to be selected manually. |