Brand: Doro
Category: Mobile Phone
Document Type:
Language: EN
Manual for 1380
Uploaded: Aug. 10, 2025, 12:11 a.m.
Warranty Information
This Doro product has a 24-month warranty for defects.
Getting started
1. Install SIM card and battery: Remove the battery cover and install the SIM card and battery as shown. Insert the battery cover.
2. Charge the battery: Connect the charger and charge the battery fully before first use.
Making calls
1. Make a call: Enter the phone number and press Call.
2. Receive a call: Press Answer/Ignore.
3. End a call: Press End.
Contacts
1. Save a contact: Press Menu, then Contacts. Select Add new contact, enter details and save.
2. Make a call from Contacts: Press Menu, then Contacts. Select the contact and press Call.
Other features
SMS: Navigate to Messages to read, write, and send SMS.
Settings: Customize settings like sound, display, and call preferences.
Help: For further assistance, visit www.doro.com.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not turn on | Battery is discharged | Charge the battery |
| Cannot make or receive calls | No network coverage or SIM card issue | Check network coverage or contact service provider |
| Cannot send or receive SMS | Incorrect SMS center number or network issue | Verify SMS center number or contact service provider |
| Sound is low or distorted | Volume setting or speaker obstruction | Adjust volume or clean speaker |
| Screen is blank or unresponsive | Phone frozen or display issue | Restart the phone or contact service provider |
| Battery drains quickly | Background applications or poor signal | Close unnecessary applications or move to an area with better signal |