Brand: Doro
Category: Mobile Phone
Document Type:
Language: EN
Manual for 6040
Uploaded: Aug. 10, 2025, 12:10 a.m.
Warranty Information
This product is guaranteed for 24 months, and original accessories for 12 months from the date of purchase.
The Doro 6040 is a clamshell phone designed for ease of use. It prevents accidental key presses when folded and allows for answering/ending calls with a simple flip. Features include widely separated, high contrast keys, a 2.8" screen, a 3MP camera, an assistance button with GPS positioning, and HAC compatibility. Key functions include making calls, sending messages, managing contacts in the phonebook, and using various settings for sound, display, and phone functions. It also offers safety features like SOS calls and a blacklist.
Troubleshooting and error codes
| Issue | Solution |
|---|---|
| Phone cannot be switched on | Battery charge low: Connect the power adapter and charge the battery for 3 hours. Full battery capacity is reached after the battery has been charged 3–4 times. |
| Battery incorrectly installed: Check the installation of the battery. | |
| Failure to charge the battery | Battery or charger damaged: Check the battery and charger. |
| Battery should only be charged in temperatures between 0 °C and 40 °C: Improve the charging environment. | |
| Charger incorrectly connected to phone or power socket: Check the charger connections. | |
| Standby time decreases | Battery charge capacity too low: Install a new battery. |
| Too far from base station, phone is constantly searching for signal: Searching the network consumes battery power. Find a place with a stronger signal, or temporarily turn off the phone. | |
| Failure to place or receive calls | Call barring activated: Deactivate call barring. If this does not solve the problem, contact your service provider. |
| PIN code not accepted | Wrong PIN code entered too many times: Enter the PUK code to change the PIN code, or contact your service provider. |
| SIM card error | SIM card damaged: Check the condition of the SIM card. If it is damaged, contact your service provider. |
| SIM card incorrectly installed: Check the installation of the SIM card. Remove the card and reinstall it. | |
| SIM card dirty or damp: Wipe the contact surfaces of the SIM card with a clean cloth. | |
| Failure to connect to network | SIM card invalid: Contact your service provider. |
| No coverage of GSM service: Contact your service provider. | |
| Weak signal | Too far from base station: Try again from another location. |
| Network congestion: Try calling at a later time. | |
| Echo or noise | Regional problem from bad network relay: Hang up and redial. This may switch to another network relay. |