Brand: Doro
Category: Mobile Phone
Document Type:
Language: EN
Brand: Doro
Category: Mobile Phone
Document Type:
Language: EN
Uploaded: Aug. 10, 2025, 12:11 a.m.
This product is guaranteed for 24 months, and original accessories for 12 months.
| Problem | Possible Solution |
|---|---|
| The phone does not switch on | The battery may be empty. Charge the battery. |
| The phone does not respond | The phone may be locked or the software is in an unstable state. Press and hold the Power button for about 30 seconds to restart the phone. |
| The screen is frozen | Press and hold the Power button for about 30 seconds to restart the phone. |
| Cannot make or receive calls | Check the network coverage. Check that the SIM card is correctly inserted. Check your network subscription. |
| Cannot send or receive messages | Check network coverage. Check that the SIM card is correctly inserted. Check your network subscription. |
| Cannot connect to the internet | Check Wi-Fi settings or mobile data settings. Ensure you are within a Wi-Fi area or have a mobile data subscription. |