Brand: Electrolux
Category: Cooktop
Document Type: Manual
Language: EN
Manual for EW36IC60I
Uploaded: Sept. 12, 2025, 4:15 a.m.
Warranty Information
One-year full warranty, with an additional 2nd-5th year limited warranty on the glass, seal, and elements.
- Ensure cookware is magnetic and properly sized for the cooking zone.
- Use touch controls to power on/off, select cooking zones, and adjust power levels (26 levels + Power Boost).
- Utilize the Minute Timer for precise timing.
- The Glide-2-Set™ zone control allows for intuitive heat adjustment via touch.
- Power Sharing balances power between zones on the same inverter.
- Power Boost provides high power output for quick heating.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| Entire Cooktop Does Not Operate | Cooktop controls are locked. | Unlock the cooktop controls. |
| Service wiring not complete. | Contact installation agent or dealer. | |
| Power outage. | Check house lights. Call local electric company. | |
| Cooktop Turns Off While Cooking | Cooktop internal heat sensor detected high temperatures. | Ensure appliance vent holes are not blocked. |
| Fluids spilled or object lying on controls area. | Clean spills or remove object. Repower cooktop. | |
| Cooking zone used with dry pot at high power. | Wait for the cooking zone to cool down. | |
| Cooking Zone Does Not Heat Food | No cookware or incorrect cookware material. | Use magnetic cookware of the correct type. |
| Cookware bottom not large enough for Zone. | Use cookware that meets minimum size requirements. | |
| Cookware warped or in poor condition. | Use flat-bottomed, evenly balanced cookware. | |
| Cookware not centered on Cooking Zone. | Center the cookware properly on the zone. | |
| Cookware resting on trim or not fully on surface. | Ensure cookware rests completely on the cooktop surface. | |
| No power to the appliance. | Check "Entire Cooktop Does Not Operate" steps. | |
| Incorrect Cooking Zone control setting. | Ensure correct controls are ON; check if cooktop is locked. | |
| Cooking Zone Heats Food Too Hot or Not Hot Enough | Incorrect power level setting. | Adjust power level setting higher or lower per recipe. |
| Food Does Not Heat Evenly | Lightweight or warped pans used. | Use good quality, flat-bottomed, evenly balanced cookware. |
| Poor Cooking Results | Many factors affect results. | Adjust recipe's recommended power levels or cooking times. |
| Cookware too lightweight or warped. | Use heavier quality cookware. | |
| Cooktop Zone Controls Display Error Code | Error detected. | Try shutting power down and reapplying. If error persists, call Electrolux. |
| Cooking Zones Inner LEDs Continuously Rotating | Pan detection sensors not detecting correct cookware. | Test cookware with a magnet; ensure it's induction compatible. |
| Cookware removed without turning Zone OFF. | Place cookware back or turn Zone OFF. | |
| Cookware not centered properly. | Refer to page 10 for correct placement. |