Brand: Electrolux
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Brand: Electrolux
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:56 p.m.
24-month warranty for manufacturing defects for domestic use in Australia and New Zealand.
| PROBLEM | POSSIBLE CAUSES | SOLUTION |
|---|---|---|
| Motor will not start or suddenly stops | Unit not connected to power source |
|
| Switch not turned on | ||
| Thermal cut-off has operated | Correct the cause of motor overheating. See thermal cut-off information | |
| No suction. Vacuum cleaner does not pick up lint or dirt | Blockage in air path | Remove any obstructions that restrict airflow through hose and valve clean out areas #1 & #2 |
| Dust cup full | Empty dust cup | |
| Dust Cup Filter clogged | Remove and clean filter. Fine dust can block the airflow through the filter and reduce suction even if dust cup does not look full | |
| Hepa Filter clogged | Remove and clean filter | |
| Dust Cup Filter not in place | Filter must be in filter frame for correct performance | |
| No suction on the handle | Switch not on proper setting |
|
| * Turbo nozzle clogged (selected models only) | Remove and clean debris from turbo nozzle | |
| Dust cup will not lock into vacuum cleaner | Dust Cup Filter not in place | Locate dust cup filter and insert into dust cup |
| Quick Release handle will not lock into vacuum cleaner | Telescopic wand is extended | Place end of wand into opening at back of vacuum and align ribs into grooves |
| Red "check brush roll" indicator light is on | Object caught in brush roll | Unplug vacuum, remove debris and threads from brush roll. Depress brush roll reset button, plug in unit, and continue. |
| Brush roll not positioned properly | Use 'bare floor' setting when vacuuming fringe of rugs | |
| Brush roll not operating properly | Check brush roll for threads and debris. Clean if needed • Make sure both ends of brush roll are free of debris and secured properly so roll can rotate freely | |
| Brushroll Clean™ will not work when pedal is engaged | Using brushroll clean pedal on high pile rug/carpet | Move unit to bare floor, push reset button. Operate normally |
| Do not use Brush Roll Clean™ for one minute. Feature should then return to normal function | ||
| Brushroll will not turn | - | Note: "Check brush roll" indicator light turns on when brush roll is not turning. Brush roll motor will shut off to prevent damage to motor. If used for more than 20 seconds consecutively or concurrently within a short period, ShearClean will need approximately 1 minute to reset |