Brand: Electrolux
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for PUREi9
Uploaded: Nov. 21, 2025, 6:09 p.m.
Warranty Information
Warranty does not cover battery runtime reduction due to age or usage.
Installation: Place the charging base against a wall with 0.5m clearance on the sides and 1.5m in front. Plug in the adapter and power cord. Attach the side brush (remove for carpets). Place the robot on the charging base; the battery icon will pulse.
Charging Status: Red indicates charging needed. Pulsing red indicates low charge. Pulsing white indicates sufficient charge. Solid white means fully charged. Full charge is approximately 3 hours.
App Connection: Download the "PUREi9" App, create an account, and connect to the robot. Ensure your phone is connected to a 2.4 GHz WiFi network. Turn the robot upside down to activate WiFi and scan the barcode.
Cleaning: Press Play/Pause to start. The robot cleans along walls, then inwards. It divides large rooms into cells. Auto-docking returns the robot to the base when cleaning is complete or needs recharging.
Special Modes: ECO mode reduces power and noise. SPOT cleaning cleans a small area twice.
Troubleshooting and error codes
| Problem | Error Code | Cause | Solution |
|---|---|---|---|
| The display is blank. | - | The battery is empty. | Charge the battery. |
| The robot does not start. | The Dust container is not present or properly closed. | Place the Dust container in the robot, properly close the lid. | |
| The robot is lifted. | Place the robot on the floor before starting. | ||
| (x3) | |||
| The robot does not move/clean properly. | E:10 | The bumper is stuck | Please make sure the bumper can move properly and remove any debris that might block it. |
| E:11 | Right wheel is stuck | Check that all parts turn freely. | |
| E:12 | Left wheel is stuck | Clean and remove entangled threads from parts if needed. | |
| E:13 | Brush roll is stuck | Replace Brush roll or Side brush if damaged. Check "Maintenance” page 14. | |
| E:14 | Side brush is stuck | Lift and place the robot where it can move freely. Check "Tips on how to get the best results” page 9. | |
| E:15 | The robot is stuck or unable to navigate. | Clean the 3D Vision System and make sure nothing is blocking the sight. Check "Maintenance” page 14. | |
| E:16 | The 3D Vision System is blocked or dusty. | Empty and/or clean the Dust Container. Check "Emptying the Dust container" page 12. | |
| E:17 | The Dust container is full or blocked. | Move the robot and charger to a new location and start again. | |
| No charge indication | - | The robot is operating on a surface which is too slippery. | Connect the adapter connector to the Charging base. Connect the power cable to the mains. Make sure the Charging plates on the robot and the Charging base are connected. |
| The power cord and adapter is not properly assembled, and/or connected to the mains. | Check that the plug and cable are not damaged. | ||
| The Charging plates on the robot and the Charging base are not connected. | Change the 2 battery packs. Check “Changing the batteries” page 15. | ||
| The batteries runs empty fast | - | The batteries life has expired. |