Brand: Electrolux
Category: Vacuum Cleaner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Ultimate800
Uploaded: Nov. 21, 2025, 8:46 p.m.
Warranty Information
Electrolux provides a two-year limited warranty covering defects in materials or workmanship.
The Electrolux Ultimate800 is a cordless vacuum cleaner designed for household use. Key operations include assembling the product, charging the battery, and using various attachments for cleaning different surfaces. The manual details how to attach and detach components, operate the device with different power settings, and maintain the dustbin and filters. It also provides instructions for nozzle maintenance and troubleshooting common issues. Safety precautions are emphasized throughout the manual to ensure proper and safe usage.
Troubleshooting and error codes
| Problem | Cause | Solution |
|---|---|---|
| The product stops or doesn't start | The battery is empty (last LED blinks) | Charge the vacuum cleaner. |
| Water / Liquid has been sucked into the product. | Stop the product and let it dry for 48h. Do not put the product in the charging stand! If the product is still not working anymore contact an authorized Electrolux service center. Note: Damage to the motor caused by water or liquids is not covered by the warranty. | |
| Loss of performance | Nozzle does not pick up dust or dirt as expected | Make sure to use correct nozzle for each floor type. Hard floor - bristle nozzle, fluffy nozzle Carpet - bristle nozzle |
| Nozzle brush or fluffy roll is blocked with hair and dirt. | Remove floor nozzle and clean brush roll according to instruction manual | |
| Telescopic tube and/or nozzle neck is blocked | Check if any clogging happened in nozzle/tube | |
| Dust bin may be full or filters has been clogged or are dirty | Empty dust bin and wash filters according to instruction manual. If need to replace and buy new filters (www.electrolux.com) | |
| Brush roll doesn't rotate | Brush roll stops when user detaches the previous nozzle & changes to another nozzle while the vaccum cleaner is still on. This is a protection mode. | Turn off cleaner and re-start "ON" button to activate the brushroll spinning. |
| Brush Roll Clean (BRC) doesn't work | Brush roll clean has been used for longer than 30 seconds and stops as a protection mode. | Wait for machine to cool down for 5 minutes or charge appliance for 5 minutes before re-starting machine and then BRC can work again |
| Product is not charging / No charging indication on hand unit display | Product is not placed correctly in the charging stand and telescopic tube is not in shortest posistion. Cleaner is falling down from charging stand. | Slide down telescopic tube and lock at lowest position. Make sure that the contact plates on the back side of vaccum cleaner are in contact with contact plates on charging stand. |
| Charger plug is not plugged in | Make sure charger plug is connected to charging stand socket and charging adpater is plugged into wall socket. | |
| Charging will not occur if room temperature is below 41 °F or over 95 °F to protect battery and electronics | Store/charge the product indoor and in room temperature between 41-95 °F | |
| Hand unit display is dark and all LED are off after battery pack is fully charged | Take out cleaner from charging stand, press the on/off button or +/- speed button to view Battery level indication. Put cleaner back in charging stand. | |
| Battery Pack temperature is too high (~113°F)/low (~41°F), charging not yet started | Put appliance at ambient temperature condition, wait until temperature cool down/ raised up | |
| Filter icon appear on hand unit display | Filter indication that filters needs to be cleaned | Clean filters according to instruction manual. After cleaning press ON/OFF button for 3 sec and filter icon will disappear. If need to replace and buy new filters (www.electrolux.com) |
| Warning triangle appear on hand unit display | The product may be overheated in motor or battery pack | Let product rest and cool down |
| Nozzle or tube can be clogged | Check if any clogging happened in nozzle/tube | |
| No charging indication on charge stand | Hand unit battery pack is not fully charged and will not start charging extra battery pack on charging stand until hand unit battery pack is fully charged (up to 2.5 hours) | This can only happen to products with possible to charge in the base plate of charging stand. Battery pack on hand unit will always start charging first and then charging will start for the battery pack in charging stand base and the LED indication should start to light up. |
| Battery pack not fully inserted | Take out battery pack and insert again | |
| Battery Pack temperature is too high (~113°F)/low (~41°F), charging not yet started | Put appliance at ambient temperature condition, wait until temperature cool down/ raised up | |
| Battery pack is broken, need to be replaced. | Contact Electrolux service center. If need to replace and buy new battery pack (www.electrolux.com) | |
| Wrong battery pack is being used for this product. | Make sure correct battery pack is being used | |
| Charging is taking more than longer than 2.5 hours | Room temperture is over 95 °F | Charging time will be longer if temperature is high, which is normal, Store/charge product in a normal room temperature |
| Headlights on floor nozzle do not work | Brush roll is jammed | Remove brush roll and clean brush roll from hair and fibers. |