Manual for EW 1200 I - Troubleshooting and error codes + PDF Download

Manual for EW 1200 I - Troubleshooting and error codes + PDF Download

Brand: ELECTROLUX

Category: Washer/Dryer

Document Type:

Language: EN

Uploaded: April 8, 2025, 1:43 p.m.

Warranty Summary

ELECTROLUX guarantees to repair or replace faulty parts within 12 months of purchase due to workmanship or material defects under normal domestic use.

Basic Operation Summary:

Washing:

  • Load laundry into the drum.
  • Add detergent and fabric softener to dispenser.
  • Select desired options (spin speed, quick wash, rinse etc.).
  • Select the appropriate wash programme using the selector dial.
  • Start the machine.

Drying:

  • Load laundry into the drum.
  • Select the drying programme.
  • Select the required drying time.
  • Start the machine.

Troubleshooting and error codes

Symptom Possible causes
The machine does not start
  • The door has not been closed.
  • The plug is not properly inserted in the power socket.
  • There is no supply at the socket.
  • The main fuse or the fuse in the plug has blown.
  • The selector dial is not correctly positioned.
  • The ON/OFF button has not been depressed.
The machine does not fill
  • Ensure the water taps are open.
  • The filters in the inlet hoses are blocked.
  • The inlet hoses may be squashed or kinked.
  • The door has not been closed.
The machine fills then empties immediately
  • The end of the drain hose is too low.
  • The end of the drain hose is submerged in water.
  • There is no vent in the end of the drain hose.
The machine does not empty and/or does not spin
  • The drain hose may be squashed or kinked.
  • The RINSE HOLD option has been selected.
  • The drain filter may be blocked.
  • The drain hose extension, if fitted, is not correct. Follow the instructions for connecting to the waste.
  • The drainage system pipes are blocked.
  • The washload is unbalanced: redistribute the clothes inside the drum to allow the machine to spin.
There is water on the floor
  • Too much detergent or unsuitable detergent has been used (creates too much foam).
  • Check whether there are any leaks from one of the inlet hose(s) fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
  • The drain hose may be damaged or not securely positioned.
  • The detergent dispenser drawer or recess is clogged.
  • The drainage system pipes are blocked.
Unsatisfactory washing results
  • Too little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form.
  • Stubborn stains have not been treated prior to washing
  • The correct wash programme has not been selected.
  • Too much laundry has been placed in the drum.
The machine vibrates when spinning
  • The internal packing has not been removed.
  • The machine is in contact with the wall or furniture.
  • The machine is not stable and level (check diagonally).
  • The washing load is badly distributed in the drum.
  • Maybe there is very little laundry in the drum.
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